Question about Jenn-Air JDS9865BDP Stainless Steel Dual Fuel (Electric and Gas) Kitchen Range

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Problem with the oven - control panel?

We have had this dual fuel range for just over a year. The whole control panel stopped working - oven, vent, etc. We got it replaced after a very long drawn out process with Sears. I used it one time, and now the oven won't heat up. If I go down to the basement and reset the circuit breaker, it will work, but then every time you open the oven door it shuts off and we have to reset it at the circuit breaker again.

Both my husband and I are flat out at work these days and cannot afford to be taking a bunch more days off from work to deal with this oven (we already took off a total of 4 days for Sears incompetence). Any ideas?

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  • orange_cat Oct 05, 2008

    Sears guy came out today and found that the power coming from the outlet was not sufficient. It's OK at the circuit box, so we probably have a loose wire in a junction box.

  • Anonymous Dec 29, 2008

    We have the same problem with our range which is less than 2 years old. The power would falter then come back on. This happened a number of times and now the whole thing is just dead.

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  • 943 Answers

Hi .thanks for the question. i would check the cord going ito the stove plug .pull it out and look for a discoloring of the brass prongs. also look for loose connection in the stove where the cord attaches to the stove .that could be the problem .thanks the appliance doc rate me please

Posted on Oct 01, 2008

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