Question about Computers & Internet
Go to start>printers and faxes> look for your printer and right click on it.. go to properties.. and look for the advance tab.. there.. click on printing defaults... what you see next dependes on your printer properties and features.. look for a setting that says something like "print color images in black and white" and uncheck the box.... look in to the quality or color management section... refer also to your printer documentation.
Posted on Sep 21, 2008
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Posted on Jan 02, 2017
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A print quality defect in which pages contain random spots or splotches (click on the link to see sample http://bit.ly/mRX3qz) may occur after the replacement of a supply item or the clearing of a paper jam. If your printed output resembles the example shown, please do the following:
Print the Menu Settings page to check the levels of your consumable supplies (i.e. items such as toner cartridges and photoconductor units). Supplies that are at or near the end of their functional lives can cause various print quality issues independently of the operation of the printer.
If any of your other supplies are low, replace them to see if this resolves the issue. Instructions for replacing supplies can be found in the User's Guide.
It is always advisable to print the Print Quality Pages to get a detailed look at your printer's output. These pages allow each color plane to be viewed independently to determine if the issue is with one color (possibly due to a single supply item), or with all the colors (indicating a more general issue with the printer).
If the above checks show that everything is normal, the print quality issue is probably a temporary situation which sometimes follows supply replacement or paper jam removal. Printing 5-10 additional pages should allow the issue to clear up on its own.
If the print quality issue does not clear on its own, please contact Lexmark Technical Support
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