Question about Uniden Cordless Phone

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Phone connections I live alone and I need to connect my phone wires to the outside box. I don't no where to connect the wires. Can you help me?

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  • Carl Navarro
    Carl Navarro May 11, 2010

    Unless you live in a shack, the wires already should run inside from the outside box. You ought to be able to locate an outlet or two that has a modular jack to plug in your phone. If not, see if you can get a neighbor to help you.



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I wouldnt attempt to do it yourself because if the phone just so happens to ring while you are touching wires you get get zapped pretty bad. call in a pro to do this.

Posted on Sep 30, 2008

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HELP?Why Does my telephone say connecting?


Most cordless phones will say connecting when the handset is out of range, the base has no power or the base does not have a dial tone.

I start my tests at the base and make sure that another phone (preferably an old corded phone) gets a dial tone at that jack. Try a new phone cord to check if the cable is bad. Check if the power brick for the base is warm and that the outlet has power. For some phones, you can reset them by unplugging the base and removing the battery from the handset. Then reconnect the battery and plug in the base. Check if the handset and base can communicate (try the Find Handset option). If needed re-register the handset.

If the test phone doesn't get a dial tone, then you need to find where you have a wiring problem. Try the test phone at another phone jack. If there is still no dial tone, find the telephone service box (where the phone line comes in). If you have a fairly new service, you will find an RJ-11 jack in the box. Plug in your test phone and check for a dial tone. If you have no dial tone, contact your phone company. They will come and fix the line for free. (If you can't use an RJ-11 cord at the service box, your phone company will test this outside connection.)

If there is a dial tone at the service box or at one jack and not another, it's an inside wiring problem. Look at any open wires (perhaps in the basement) for obvious damage. Open the jack and check for loose wires. (There are two types of jacks - one wraps the wire around a screw, the other requires a punch down tool to secure the conductors in the keystone. The conductors should be connected to the terminals in the correct order. To see a picture of the terminal connections that are used, see http://www.lanshack.com/wire_phone_jack.aspx . The punchdown tool is available at many home improvement stores in the wiring aisle.)

If your test phone had dial tone at the original jack and resetting the phone by disconnecting the power did not help, then the phone needs service. If it is under warranty, contact V-tech. Otherwise, you may be better off replacing the unit. These phones are not meant to be user serviced.

I hope this helps.

Cindy Wells
(if you add a comment with the model, then I will check if I can provide more details in my solution.)

Sep 28, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

How to hook up a telephone. I need to know how to hook up a telephone from the box outside to the phone jack inside.


In order to do that you need to know on which pair does your phone jack inside your home is connected. In case you don't know or it is not connected then you need drop wire and punching tool to connect. Simply ask your service provider on which pair he has connected connect the drop wire on the same pair and extend it to your phone jack with drop wire.

Jun 30, 2011 | Phones

1 Answer

I can't figure out how to set up a voicemail or answering machine


The phone doesn't have an answering system built-in. If you use a voicemail service, you will need to check with the provider for the phone number and then follow their directions to set up your mailbox. If you are connecting a stand-alone answering machine, you will need to daisy chain the devices. Connect the phone cord from the wall jack to the answering machine IN port. Then use another phone cord from the answering machine OUT to the CL2909 TEL port. (If you are using a fax modem (or regular modem), with an anwering machine feature on your computer, then you still want to use this chain method. The data port may not let the computer answer a voice call.)

If you are using a free standing answering machine, after connecting everything together, make sure that you hear a dial tone and can properly make calls. If you do not get a dial tone, replace cables. (I recommend you check that the phone works by plugging it directly to the wall jack before doing a daisy chain of devices.) Turn on the answering machine and set the outgoing message and number of rings as per the directions for the answering machine.

If you have any problems, make sure that the line is good. I use an old rotary phone to check my service connection (at the box since that has RJ-11 connections in my home). You may want your phone company to check if the line is good to your home if the service doesn't have RJ-11 connections. If the problem is in the wiring, check the jacks (loose wire/broken wire) and exposed wiring (missing insulation/breaks). You may need a professional to check in the walls; your telephone service provider will fix this for a fee. If the problem is outside, then the provider will fix it free.

You can get the manual and guick start guide as PDF files from AT&T: http://telephones.att.com/att/index.cfm/product-detail/?ProductID=290 . The links are on the right hand side of the page.

I hope this helps.

Cindy Wells

Feb 07, 2011 | AT&T CL2909 1-Line Corded Phone

1 Answer

My phone says parallel set on how i fix it


I assume you cannot get dial tone on your Vtech handsets or base unit. The phone is telling you that another phone or device has seized the line, therefore it cannot give you dialtone. You could have another phone or device(fax, modem, etc.) off hook or you could have trouble on the line caused by bad wiring, faulty line cord, or bad outlets. To find the trouble, you need to remove all devices from all outlets and try to isolate the bad wiring, line cord or outlet by connecting a standard good phone to one outlet at a time using a known good line cord. If you are unable to isolate the trouble using this method, try going to the outside interface box and testing the line there. Inside the outside interface box there is normally a test jack with a short line cord plugged into it, unplug the test jack and plug your standard phone into the test jack. If you don't get good dialtone then the trouble is with the service provider and you need to report it to your service provider. If you do get good dial tone then the trouble is in the building wiring, outlets or phone devices. Typically there is more than one pair of feed wires from the interface box to the building outlets. Remove all but one pair, then go inside and check all outlets for dialtone(plug standard phone into each outlet one at a time) to find which are connected to the pair of wires that are still connected at the interface box. If you find trouble on this feed wire( can't get dialtone at any of the outlets), remove it at the interface box and connect a different pair of feed wires, go inside and test all outlets again. If a feed wire tests good(you get dialtone on at least one outlet) then do not remove that feed wire at the interface box and just add the next one at the connection terminals in the interface box then retest your outlets again. Work your way through all of the feed wires and outlets in this manner to isolate where the trouble is. A bad wire, line cord, outlet or phone can produce a short or partial short across the telephone wire pair that will appear to your Vtech phone as if a parallel set is in use. It can sometimes take quite an effort to locate a bad wire or outlet. Good luck.

Feb 02, 2011 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

My phone rings once and drops the caller before the second ring.


This is often caused by a partial short on the phone line, usually on the service provider network. If your land line enters the building through an outside interface box, then you can test to determine if the trouble is with the service provider or is in the building wiring, outlet, or telephone device. Inside the outside interface box there is a modular test jack with a short line cord plugged into it. Unplug the short line cord and plug a standard phone into the jack. Make a test call, if the problem still occurs then the trouble is with the service provider and you will need to report the trouble to them. If the trouble does not occur with the test phone plugged into the test jack, then the trouble is in your wiring, outlets or devices. Through a system of elimination you can discover where the fault is. Start by disconnecting all devices from outlets including the line cords. Connect one device to one outlet, make test call, if the touble is gone, then check each device one at a time to determine if one of your phones, fax machines, answer systems, or modems is bad. If the trouble continues with only one device connected, check each outlet visually for corrosion, escalate to removing the wiring connections at each outlet except for one. Make test call again to determine if trouble persists, if it does remove the wiring connections at that outlet and reconnect at another outlet, test again. With patience and persistence you can find the bad wire, outlet or device. In the outside interface box there may be more than one pair of wires connecting to your outlets. The process of elimination can be woked from this end also, by removing all but one pair of wires connecting the outlets and make a test call from inside after finding the connected outlet. Work your way through all the wiring to determine where the trouble is.

Feb 01, 2011 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Tried to connect SE6581B/17 but it does not ring.But able to make call through it.when another phone is connected it rings once thn no ring.


This sounds like "trip and ring" usually this trouble is from the service provider, but could be caused by a slight short in the phone, line cord, outlet, or building wiring. If this is a landline, it can be tested from the outside interface box. Open the customer side of the box with a screw driver, inside there is a modular connection with a short line cord connected. Remove the line cord from the modular connection, connect a standard single line telephone to the modular connection. This test jack connects the phone to the phone line and isolates it from the building wiring. Test incoming calls with the phone connected to the test jack, if the problem still occurs, the problem is from the service provider. If there is no problem at the test jack then the problem is in the building.

Dec 14, 2010 | Philips SE6581B/17 1-Line Corded Phone

1 Answer

My phone line is not working i have tryed another phone and the line is died


If neither phone is working it is 99% certain that the fault is outside the house. However take the top of the connection box where it enters the house and check the wires are still connected. Any carpets laid lately or workmen in house? If there is no sound at all it is a straight disconnection somewhere. If there is a buzzing or rasping sound it would indicate possible damp in the connection box.

Nov 02, 2009 | Phones

1 Answer

Inside telephone wiring is disconnected from phone company wiring


Yes, this is normal. The phone company connection provides needed power for land lines to operate...I believe this is refered to as "tip" and "ring". Hope this helps.

Aug 17, 2009 | Phones

1 Answer

We have a number of phones in the house....none works. When the phone is picked up all you get is a buzzing sound


This could be any number of things here are a few ideas to help isolate the problem:
  1. Disconnect all phones from the wall jacks
  2. Connect a phone to each wall jack, one at a time and test. This will help you determine if one of the all jacks is bad. Use the same phone for testing each jack. If you have a phone that does not require AC power, use that phone to test. If the same phone works at every wall jack, one of your phones is bad. You can now test each phone alone until you find the bad phone.
  3. If after testing each wall jack, you still have buzzing on the line you will need to contact the telephone company to test the line coming into the house or apartment.
  4. If you live in a house and can access the "box" where the phone lines enter the house, there is usually a jack where you can plug the test phone into and check the lines BEFORE they enter your home.
  5. If you test at the entry box and your phone works, you have a problem with the wires in your home. If you still have the buzzing, it is probably a telephone company problem
Good Luck!

Aug 11, 2008 | Phones

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