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You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.
The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.
You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]
I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.
one possible solution is that the ice maker water valve has failed (solenoid). I would try switching the wires on the water valves and see if water goes into the ice maker when you push the water dispenser button, if it does the valve is ok. If you go this far go ahead and fill the ice maker with water ( about half to two thirds full) switch wiring back as first found and see if maker will freeze and dump ice, if it does ok, if not the problem is probably in the ice maker.
Take the icemaker out and let it sit in the sink for around 12 hours. Then put it back in. This has worked for me when I have the same problem. I think that the water line is freezing up. I have to do this every month or two.
Hi. A good way to check the ice maker water solenoid valve is to swith the wire lead from the dispenser water solenoid valve to the ice maker water solenoid valve. Now push the water dispenser lever and water should come out your ice maker fill tube. If not, either the fill tube is frozen or the ice maker water solenoid valve is bad. Take the 1/4 inch tube that runs up the back of your freezer off at the ice maker water solenoid valve and blow thru it. If you can't, the tube is frozen. If you can, the valve is bad. Good luck, Mack
Sounds like the water solinoid valves are wired wrong.One activates The water dispenser.The other the ice maker.That, why every so often the water shoots out on the floor.The ice maker is telling the valve to open.