Question about HP Officejet 6310 All-In-One InkJet Printer

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Cannot receive faxes

I just purchased an HP officejet 6310 all in one. everything is working, except i cannot receive faxes

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Hi,

I am having problems receiving faxes. Senders report getting a busy signal on the phone line and a return of their faxes. We get a dial tone at the home office and can send faxes. We tried changing the computer setting of the user name and this worked for a day or so. Thanks for your help.

Posted on Oct 01, 2008

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1-are you sure it is in the correct jack? there are two in the back of the printer
2-when you did the install it should have done a fax line check

Posted on Sep 25, 2008

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