Question about HP Officejet 5610 All-In-One InkJet Printer

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Unable to set prefrence to print on both sides

I moved my printer to my husbands computer. Doesn't work well with Vista. He has XP Pro. It installed fine and prints, but all of a sudden it won't let you change the printer shortcut to let you print on both sides. Keeps talking about the two-sided printing module. HP doesn't have any help and so far no fixes on internet. Can any one help?

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The only reference to a "two-sided printing module" I could find in relation to an Officejet is on the following web page at HP.com:

Two-sided Printing Overview

Unfortunately, I couldn't find anything specific to Windows Vista that talks about two-sided printing, but my guess is that Vista has yet to support this function for the Officejet 5610. If XP performed two-sided printing without this physical module being installed, it may be that Vista requires it.

The only Vista related web page I found on the 5610's site at HP has to do with downloading a diagnotic software utility:

HP Printing Diagnostic Utility

If all else fails, I'd try downloading and running the utility to see if it'll fix the issue with Vista. Post back your results here. Good luck.

Posted on Oct 03, 2008

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