Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

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Power light i unpluged the power cord from the wall, then when i pluged it back in the power light blinks from green to red. no other lights come on. if anyone has any fixs i'd really like to hear them. thanks/

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  • lcboss Jan 02, 2009

    I have the same problem. The power light flashes briefly green then goes to red. No other lights are on. My DSL provider tells me the modem died.

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You ned to check if the moddem is working properly.

go to start, run, type in ipconfig, use the ip address from the modem, and make a ping test.

this way you will realize if your modem is working ok.

Posted on Sep 21, 2008

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Pushed the stand by button but that didnt help me grt the online to work


Make sure that all of you connections on your modem are plugged in (you should see 4 green lights and one blinking yellow/amber light). If you only have one amber light, press the standby button again. If the modem still is not working, check to make sure that the coaxial cable from the wall is tightly (hand tight) screwed into both the wall and the back of the modem, unplug the power cord and wait about 30 seconds before plugging it back in. Give the modem time to boot up (about 2 minutes usally) and try to connect to the internet again.

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Modem keeps blinking a red light then turns to a green and red light


If you are referring to power light, blinking light specially if red indicates hardware damage. powering down the modem for a minute and powering it back on normally stabilizes it but if not normally it needs replacement.

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Check the speed and call ISP tech support to run the line test
Before calling them do a complete power cycle
Turn the modem off and the computer off and router if any
Wait for 30 seconds and turn the modem on and wait for the lights to turn solid
Once ready turn router if you have else computer
Delete the temporary internet files browsing cookies,cache memory.
If the modem turns too hot after running for an hour please replace the modem
DSL light blinking green indicates that there s no proper signal to the modem
Check the wall jack for any loose contacts
If you have any filter check them too
Isolate them and try with it
Change them if possible

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I have the Zoom X6 (5590) DSL Modem, trouble using software


You may check the following:

1. Make sure to plug the power cube into a power strip or wall outlet and then plug the power cube's other end into the modem's power (PWR) jack.

2. You should only use the power cube with the Zoom X6. Other power cubes may damage your hardware.

3. Try another wall outlet.

4. Reset the modem. Use a paper clip and insert it into the RESET pinhole in the modem's back panel and press it 3 times. Then turn off the modem for a minute and turn it back on. Check if the power light will turn solid green.

5. Possible defective modem.

Hope this helps! Good luck!

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Modem stop working


Hi der... well the issue your facing is simple to say ur power adaptor is faulty. Usually its due to some electrical shorts or maybe some heavy lightnings. You can always have a remedy for it.

1st : Buy a new adaptor.
2nd: call ur ISP to have it replaced if ur still under some contract term or if the modem is still under warranty.
3rd : you can buy ur own ADSL2+ modem from supporting outlets . Make sure ur isp supports this modem.

This are the solutions for ur problem pal.. So make a wise decision.. Any needs and help post it to FixYa..ANd the experts here will fix ya..!

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there is most likely a burnout on the system board. you will most likely have to buy another one

Aug 11, 2009 | 2wire (1000-000057-000) Modem

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*if the DSL light on your modem is blinking..
TRY: using different filters// check physical connection
IF: not resolved call ISP for a trouble ticket for their line department
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DO: purchase new modem, maybe deffective already or check if modem still under warranty so provider can replace it

NOTE: plug 4100 modem directly to the back of the computer tower without the linksys router and check if light status still the same...
HOW: cable connected from back of modem shud be plug in directly to port at the back of PC tower.. completly remove linksys and turn linksys off..

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well.as far as i know, it really depends with what red light it is.if you're pertaining to the RED light for power, then it's an issue with your power adapter.make sure it's getting the right volts from your outlet.if this is already done, try to plug the modem in different outlets esp. your kitchen and bathroom outlets. if same thing occur,your modem might be defective.

for ethernet light, if it is red, just make sure that your cable is properly plugged in, if yes, unplug the other end of it from the back of your computer and plug it on the other port of your modem,(what we're trying to do here is making sure that your cable is working fine)..the ethernet light must be green if it's ok but if it wont change,replace the cable with a new internet cable. this should solve the prob.

if the DSL/broadband link light is red,there might be an outage on your area. most of the time, if this is red, the next light wont lit or red as well.

hope this is helpful.

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