Question about Samsung SC-D353 Mini DV Digital Camcorder

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Downloading my camera

I am going nuts here! lol I am trying to download my video and pictures to my computer but I am at a loss!!!

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  • serenitykat Sep 21, 2008

    Thanks so much for the help. The camera has a "tape" and I have used the software CD that came with the camera (I bought it used) it tells me that it is installed but then when I try to copy or find my pictures it tells me that it is not finding anything,...





    Thanks again



    Kat :-)

  • holly1221 Oct 01, 2008

    Same problem - after over three hours on the phone with samsung, they still couldn't help. Hopefully I'll find something here....

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Did you record on a disk or on tape? When you purchased this product, were you able to download the software for this camera? Did it come with a USB cord?

If you are using a disk, just take the disk out and put it into the computer and look for that drive thru the "My Computer" icon.. From here it lists all the places that you can connect items to your computer along with the hard drives. It will usually show up in a slot that is labeled with a letter higher than F.

Once you find this open it and it should show your files, then you can select the files to be copied or moved to a file on your hard drive, i.e. My Photo's.

If you video taped and you want to download the images, you have to make sure that you have installed the software that came with the camera, and then attach the USB cord, and the computer will recognize it and then you can go from there..

Posted on Sep 20, 2008

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