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Re: want a solution to my laptop
Most of the time if a laptop is just shutting down without any press of a button or command, it is overheating and shutting off to protect the processor from damage. This thermal protection is normal, what is not normal is the reason for overheating.
make sure that you are not blocking the airflow that cools the laptop. check for dust or other obstructions to airflow. ( look for vents on the bottom, or sides of the laptop ).
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There are a couple possibilities...first, when you say shut down, do you mean that it restarts, or it actually shuts completely off? Windows update will auto-run weekly and restart the system if necessary. Otherwise, I'd suspect something with your antivirus scanner settings.
THis is from the HP tech chat thing, and it seems to be working. I did method 2 and browsed to the file: _________________ 1. Click Start 2. Click Shutdown 3. The "Shut Down Windows" dialog box will be displayed 4. Select "Shut Down" from the me 5. Start the system again. 6. When the Red Compaq logo appears press F8 repeatedly until prompted with the "Windows Startup Menu" 7. Select option 6 (Safemode Command Prompt) by pressing the down arrow key until Safe Mode Command Prompt is highlighted 8. Press Enter 9. At the C:\ prompt type D: and press Enter 10.At the D:\ prompt type CD CPQS and press Enter 11.At the D:\CPQS prompt type XQR press Enter Method 2: 1. Click Start 2. Click Run 3. In the "Open" box type C:\CPQS\QUICKSR\FRESTORE.EXE Performing these steps should resolve this issue.
if you cant turn it of try shutting it down from command prompt
press windows key+r t when the run box apears type CMD and press enter type the following command without quotes "shutdown -s" then press enter and it should shut the computer down, if your computer goes back into safe mode when rebooting turn it off then back on and keep pressing the F8 key until a dialog with text comes up, use your arrow keys and navigate down to the last known good configuration box and hit enter it should work
Locked up screen?? Shut down with button, pull the battery. After five or ten minutes reinstall the battery, Push start button. Screen will say window shut down unexpectedly and ask for start command. Start in safe mode and prompts should come up about your problem and ask you to send a report to microsoft. Do that and follow the prompts. I hope that helps.
Until you can locate the underlying cause of the problem (could be mechanical, or your particular battery power configuration settings), you can try this:
Open up a command prompt window (Start Menu > Accessories > System; or, Start Menu > Click "Run" > Type cmd in the box and press enter)
Once the command prompt session has opened, type "shutdown -s" (without the quotation marks) and press enter.
You should see a box pop up warning that shut down will occur in 30 seconds. After the countdown completes, your computer should begin the shutdown routine. This command works for restarting the computer as well, just change "-s" to "-r"
1. Click Start , type command in the Start Search box, right-click Command Prompt in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue 2.At the command prompt, type powercfg /hibernate on.