- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately these are considered disposable printers. If it won't power on at all even in a known good power outlet there isn't much you can do as the cost to repair it out of warranty would cost more than to simply replace it.
Other than checking the power outlet and the power cable nothing else to do.
You could try the following:
Do a shut down of your computer.
After the computer shut down, unplug your printer usb cable.
Turn your printer off then on and leave printer on.
Restart your computer and wait until computer has fully started up.
Plug in the printer usb cable.
The computer should detect the printer.
Uninstall the program from your computer. Plug in your printer first replace with new cartridge making sure to remover the film on the cartridge Then plug in patch cord to computer, program should reinstall if need be you may have to have your disk that comes with the printer. Hope this works, Printers are going for very cheap I would suggest buying a new one if this does not work.
OK try this Remove Power Cord from Printer, remove USB cable from PC. Reboot PC. Wait 10 mins, then connect, the Power again to printer. Turn OFF PC. While OFF plug in the USB cable TO any other USB other than the one used before. Turn PC ON. After a bit you should hopefully have a working printer. If that doesn't work, Unplug USB, reboot & then using your DVD re-install it all again.
check you have nothing jamming the printer spool, i fixed one of these last week only to find that the person kept it on the floor and had dropped peanuts inside, once cleared obstructions printer working fine