Question about Compaq Computers & Internet
When your system is up and running, go to the start and select control panel. From there so to System icon, click on that, from there it will show a small window that has tabs on the top, select the hardware tab. This new window should show your complete system, all the drives, and other connections. Look for the CD/DVD drives click on that and it should show you what is in your system. If they show up there, go back to your control panel and select the "Sound and Audio Devices" icon. From here it will show you a window that shows all your devices that either makes noise, or play cd's. Select Hardware, and you will see your CD drive located there. Highlight your CD Drive and below you will see a the diagnostics that states whether it is functioning properly. If not you can select the trouble shoot button. If that doesn't help, then make sure you have the CD's that install the CD Rom/DVD player, and re-install it. and follow the steps from the install wizard...
Posted on Sep 20, 2008
Not being sure what operating system you have I will give directions for both Windows XP and Windows Vista.
Right click My Computer > click Properties > click the Hardware tab > click on Device Manager > look in the list of hardware devices for CD ROM or DVD ROM or some instance of that. Click the + symbol next to it. > click on the name of the device> There may be a little ! on a yellow background next to the name of the device as well. When you click on it, and the box opens it may say "This device is not working properly". Well we already knew that, of course! But there is a chance that it says "This device is disabled" If that is the case then you may be able to go to the driver tab and enable the device (or the enable option may also be under the General tab). If it is not disabled then go to the driver tab and chose to rollback the driver if you have recently made any updates. Or click Update the driver. If you have not opened the computer case before this happened, then it is probably not hardware related. It may be hardware related if you had opened the computer case recently as a cable might be loose.
To access Device Manager in Windows Vista either go to My Computer on your desktop or go to Start > My Computer > Right click My Computer. Device Manager is in the left pane on the screen.
I hope this helps. These are usually the most common problems. If you need any further assistance, please let me know.
Posted on Sep 20, 2008
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Posted on Jan 02, 2017
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