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on some remotes there is a button to do this and can only be done using this button- if you have a sky box or other you can go into services/picture settings and change format here. if in dout R.T.F.M................lol
if you have a menu button on tv shoul be able to do it there after you push the menu button then use the up or down button for selection then the volume up or down to ajust then menu to exit. Now if no menu button sometimes you can push the up down chanel button at the same time and get into the menu. Hope one of these works.
you have to make sure that if you are using external/additional speakers that you keep them away from console. I had a similar problem when I install a surround sound system in by bar and one of the speakers was very close to the TV. A good friend of mine walked in and said "if you want to get rid of that picture problem and save the life of the TV you had better move that speaker." It has to do with the magnets in the speakers.