Question about Kodak EasyShare C613 Digital Camera

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Kodak Easyshare Software has stopped working

That is the error message I get every time I try to open the Easyshare program on Vista. I have tried everything and I'm ready to give up on Kodak software and Vista altogether. I have uninstalled and reinstalled Easyshare 7 several times (from the Kodak website), and made sure I have the most recent Quicktime installed (from the link on the Kodak website). I'm going to wear out my computer just rebooting it over and over trying to get this stupid software to work. Anyone have any suggestions on how to get a product that is supposed to work on Vista, to actually work on Vista?
Thanks,
Frustrated Al

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  • BRIAN REISS
    BRIAN REISS Oct 30, 2008

    I HAD THE EXACT SAME PROBLEM WITH KODAK SOFTWARE AND FINAL JUST GAVE UP ON KODAK AS A WORTHLESS CAUSE. THEIR CUSTOMER "SERVICE" WAS LOUSY AND THEY NEVER CAME UP WITH A SOLUTION THAT SOLVED THE PROBLEM. I TRIED ALL THEIR SOFTWARE TOOLS, EVEN EDIT MY REGISTRY TO REMOVE ALL TRACES OF KODAK BEFORE REINSTALLING KODAK AND IT STILL WOULDN'T WORK, SO I TOLD THEM THEY SUCKED AND DELETED EVERYTHING THAT SAID KODAK AND STARTED USING WINDOWS PHOTO GALLERY AND PICASA FROM GOOGLE AND HP SOFTWARE. SORRY, BUT I WAS NEVER ABLE TO SOLVE IT EITHER.

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Close Easyshare Program > If you see an icon of easyshare at the system tray {lower right corner of the screen}
right click on it and choose Shutdown Easyshare

Right Click on the icon of Easyshare on your desktop{upper left of screen}
choose Properties, choose Open file location> Look for Catalog Folder > rename it to "old catalog" > close the whole window

Go to My Computer > C: Drive > Users > Public > Public Documents >
Look for ESBK.mb and ESBK.mbb

restart your computer
Relaunch Easyshare Program

Goodluck...

Posted on Sep 23, 2009

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I was getting the message "Kodak easyshare software has stopped working" and couldn't find any forum with an answer. I called customer support and they were able to help me. I was running Vista 64 bit. And apparently the default installation installs in under the "c:\Program Files (x86)\" folder instead of the "c:\Program Files\" folder. They had me uninstall the software then create the folder "Kodak" under "c:\Program Files\". They also had me delete the "Kodak" folder under "c:\Program Files (x86)\" which I had trouble doing. I ended up having to go down in that directory and delete some of the files individually. In the end they said it was okay to leave a few files there. I then reinstalled the software - using custom settings and selected the "c:\Program Files\Kodak\" folder to install. After restarting it worked. This is a pretty simply error in the software that the programmers should have fixed. Fortunately the help people were helpful!

Posted on Mar 02, 2011

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You need to right click on the easy share icon on the desktop then left click on properties, on the window try clicking on the compatibility tab then make sure that all the boxes are unchecked

Posted on Dec 22, 2009

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Go ti kodak properties ,find group or user name, change the user name untill program works .That is what worked for me after trying all other remedies! good luck

Posted on Dec 27, 2012

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