Please help...I'm about ready to throw this camera out the window!
Hi! I bought that Spider-Man 3 camera for my son. He has taken the picures but we can't get them off the camera now. I'm reading now how many people are having problems with this camera. Can you please help me get the pictures off? Thanks!
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Re: Please help...I'm about ready to throw this camera...
Have you tried installing the software? If you still have difficulty, try this: 1. Plug in the camera to the computer. Make sure it is detected by the computer. 2. Right click the START button at lower left of screen and select explore. 3. In the left pane, scroll down to "mass storage device" or something to that effect. You should find it after the CD drive letters. 4. Click on it and on the right pane, you should see some folders appear. 5. Select the folder that stores the pics and double click. (If you are unsure, double click each folder till you find the right one. 6. Once you find the pics, click on "Edit" (at the top of the screen) and click on SELECT ALL. Now place the cursor over any of the pics in the right pane and right click and select COPY. 7. Now all you have to do is make a new folder and paste them into that folder.
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Please go to your cameras menu and check to see if they are stored on the cameras "internal" memory. Usually a camera will store pics internally untill the capacity is met then the remainder is stored in removable memory(pic card).
Always check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts. Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
You probably have to register it online at the manufacturer's website, hence you are taken to the internet. You should find a link on the web page that opens up when you try to register thru the software that allows you to register on the page..
Take it back and get him a different camera, I hate to tell you that those special pics may never be recovered. I have been looking for help everywhere for this crappy cam and the pics are so bad you can't hardly see anything even in good light. I still have not gotten the software to work at all. It is junk and they need to get them off the shelves I paid 35.00 for my son's and it isn't worth one penny! Sorry that you lost out on such a important historical moment hope you used your camera too.
Good Luck. Mia
I have the same problem, and I can't get the software or camera to install on my computer either. I plan on taking my sons spidey ****, I mean cam, back to the store and get him something that costs more so it might work better. My suggestion is you might want to do the same as I have been trying to find help for this for a month and all have said they are cheap and pictures are blurry or bad and the camera does not work.
Had same problem -- after removing and re-installing both the software and camera (multiple times), I found that I could get the pics via Picasa -- in Picasa, the camera shows up 2 different times for me, as a "dual mode camera"; the 2nd entry works, letting me import the pics. Terrible pics, btw, very blurry and grainy, even when taken in bright light (get what you pay for, right?).
I hate booting back to Windows, though -- I use Linux -- but even gphoto2 (which can handle just about ANY camera that Linux won't handle natively as a USB storage device) can't handle the proprietary encoding format Sakar uses. Oh well.
I emailed Saker on December 26th and they finally got back to me on February 13th. All they said was that it will not work with Vista. Merry Christmas and enjoy the software games. I will never buy anything with Sakar name on it again. Poor service and poor product. My son is still upset.