Question about Tomtom ONE GPS Receiver

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Tomtom one repair

My tomtom one doesnt turn on.i ve already reset.jus green light on with charger

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  • Katty7 Sep 21, 2008

    The battery of my Tomtom One GPS is dead. It is not charging. I can't turn it on. Its just dead. Any help will be appreciated.

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  • Master
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If the green light does not even come on when you plug in the charger you must have an issue with the logic board. Did the GPS get wet or did it drop, was there anything else the preceded the moment it stopped working? There is a company that sells GPS logic boards for TomToms : GPS Repair

Posted on Jan 18, 2009

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1 Answer

My tomtom won"t turn on


If you have a tom tom from the GO models
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When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom

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It sounds like the dreaded green light of death. The TomTom car chargers for this model and older had a inherit problem with sending more than the requaired amount of power to the TomTom 3rd edition and older models. When the extra power is supplied a diode in the TomTom burns out, but the green power light will come on.

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My tom tom one will not turn on. there is power to the unit, but it will not respond.


i take it you mean you have a green light and nothing else, try resetting it there is a small pin hole at the back of the tomtom that says reset use a paperclip and press and hold for ten seconds , if that doesnt start it up then i am afraid you have blown a chip on the tomtom through a dodgy car charger

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There is a RESET button on unit somewhere,older tomtoms had it on bottom of unit. Have you tried to reset unit? If this do not work, is green light on, when you connect to charger?
If yes then it will be probably GLD-green light of death, take it to the store, where you bought it and they will repair it for free, it is common problem, just type green light of death tomtom to Google and you will see you are not only the one.

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1 Answer

Our tomtom one 3rd edition stopped working it will not switch on or charge up even th ough green light comes on charger when plugged into car


try resetting it, but first put it on the charger for a few hours to make sure its charged. using a paper clip or something similar, depress and hold the reset button located on the bottom of the unit for 15 seconds, then hold the power button for up to 5 seconds till the unit starts.

if that fails, hook your tomtom to your computer and run tomtom home and see if that will update or repair it.

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let me know if you need further help.

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1 Answer

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charge it for 3 to 4 hours on both the usb cable and the CLA car charger....make sure that the green light is in...if not...it is the charger...if the green light is on, and still not turning on..then the battery is shot.....needs to be sent in for repair..providing it is under the 1 year warranty

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In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

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After a reset, hold down the power on button for at least 15 sec...

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CANNOT RECHARGE TOMTOM


If you have the green light lit on top of the tomtom but it won't switch on , then you have a condition commonly known as "the Green Light Syndrome". Most likely cause is blown components inside the tomtom that regulate voltage. The reason they blow is usually due to user connecting incorrect charger ( such as a 12v one for a phone ) or sometimes the tomtom charger goes faulty and instead of ouputting 5 voltas it outputs 12 volts and damages the tomtom inside. the parts are not easily repalced and require a specialist repair centre that has good experience of repairing tomtoms. You cannot repair it yourself using a normal soldering iron. Good luck.

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4 Answers

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  1. First , try a re-set through the 'reset' hole underneath the tomtom. 1 quick short press is all thats required. Unlike others suggest , you do not need to hold it in for anything longer than half a second. You should feel the switch 'click' as its a tactile switch. Don't press too hard as you can damage the switch and cause it to lock ON. Once pressed , try turning the tomtom on as normal. Sometimes a tomtom battery can drop below its normal "shelf" voltage ( normal is about 3.8 volts ). A tomtom charger has a protection circuit inside to stop or slow the current it gives out if there is a short. If your battery HAS dropped volts TOO MUCH ( less than 3 volts ) the charger can "see" the tomtom battery as a "short" and the charger therefore shuts down and doesnt charge the battery. You could leave the charger connected and HOPE that the very small amount of current it's putting out will eventualy bring the battery up over 3 volts. Once it is up near its "shelf" voltage ( called shelf voltage as that is the voltage the battery is at 'on the shelf' ie . when its not powering anything ) the charger will begin to charge as normal....... OR ... you can gain access to the battery and charge it from a bench power supply that has voltage and current meters. Once again , once the battery voltage gets something near 3.8 volts the normal tomtom charger can be used to charge it. You caould connect another normal battery to the tomtom battery just for a few seconds ( not recommended and can be a bit dangerous ) if the normal battery is such as a PP3 9v type it should bring up the tomtom battery to over 3.8 volts in a few seconds. The tomtom can then be charged as normal. .............. It is also possible that some internal IC's ( chips ) have blown inside the tomtom and unfortunatly this would require a specialist repair centre to replace them as they are really very very small and are not a normal soldering job. Good luck. ... if this post has helped you or interested you please rate the author.

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