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Re: Microwave cannot not work. When the power is on, the...
Hello
If your microwave gives you an "SE" code, it is experiencing a defect in the control panel. Again, you'll need to contact an authorized service technician for repair or replacement.
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I would contact Samsung, they seem to be aware of the issue with the control panel failing on there otr model and are replacing them free of charge under there "epidemic warranty"
If
it's not available separately, then you can replace either the control
panel frame assembly, which comes with a new keypad on it, or the entire
control box / controller assembly.
There is a
a
YouTube video available showing how to remove a typical over the
range control panel assembly in under 5 minutes.
Some connectors have a lock. You can usually find
helpful exploded view diagrams and order parts by entering your full
model number here. We're
happy to help you with free advice and we'd appreciate your thoughtful rating of
our answer.
Not always is in the keypad the problem,in my work the problem was in one of the connectors in the control board.Resolder the contacts and it'll be fine.
Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.
Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.
Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.
Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.
Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.
On some models, you can just order a new membrane keypad and replace it. It's cheap, but a lot of work.
If
you (or someone you know) might want to replace it yourself, I have
uploaded a handy guide with pictures showing you what's typically
involved. It's here.
On other models, the membrane keypad is not available as a separate part,
so you would have to order the control panel frame assembly which comes
with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job, but it costs more.
Feel free to contact me directly (and please remind me of your
full model number) for more information & help and a free estimate for us to do it for you.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Most likely problem is your Smart card has fried.Its located on the removable panel that your display is attached to.If you remove the screws that open this Clock Panel (un plugged from power first) the display panel will swing down and you will see the circuit board I mention (Smart card/control board ).Look for a visible burn on this board.If you see one ,replace the board. Please Rate This !
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