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External HD problem

I recently bought a Maxtor 3.5" Basics - 500GB 3.5 inch External Hard Drive, every time I power up my system and try to access the drive it tells me it needs to be formatted, I bought the new drive to save my files music etc but anything I save to the drive is inaccessable after my system has been turned off as it tells me the drive needs formatting, also it is only showing up as a 36GB drive not 500GB

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  • Anonymous Sep 26, 2008

    XP only intially recognised 500GB Maxtor Basics External HD as 50GB but loaded files without problem which could be reaccessed without problem. After HD shut down and restarted some days later all attempts to access HD resulted in a request to format the disc. Attempts to format were rejected by Windows XP BJAD

  • dgilliland Oct 01, 2008

    I have the same problem. first time I used it the drive seemed to work ok, the next time I turned on the PC it told me to format the drive. XP cannot format the drive and now it won't work. Help

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Posted on Jan 02, 2017

SOURCE: Maxtor Basics external portable hard drive not getting detected

www.itguru.com has the answer for this

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SOURCE: power supply for Maxtoe Basics External Hard Drive 500GB

Is 12VDC 2,0A the inner pin is + and the outer pin is -

Posted on Dec 04, 2008

Chinthakaj
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SOURCE: maxtor basics desktop storage 1000gb wont start up but has power

Best is to take it to the shop you bought it from. they will replace it. ask them to transfer the data to the new one. the chances are they might do it.

Posted on Jan 15, 2009

  • 1 Answer

SOURCE: open external drive maxtor basic 500GB

it may be like the one i have which is a maxtor basics 1.5tb drive. There is only one screw behind the sticker. The rest is clips. This is the guide i used when opening the case.

http://www.computer-aid.com.au/blog/2009/02/17/how-to-take-apart-a-maxtor-basics-external-35-usb-drive/


Posted on Mar 29, 2009

VinayT
  • 1884 Answers

SOURCE: Restore factory settings on maxtor basics external storage 1000gb

What do you mean by factory settings. From the factory, the drive came just formatted with no data on it. If you want that then format the drive in WIndows. My Computer->Select the drive that is Maxtor, right click it and in the box that opens format is one of the options. Select and follow instructions.

Posted on Nov 16, 2009

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