Garmin nuvi 1210 initially gets stuck on 'loading maps' so tried master reset but the touchscreen won't respond and let me press yes

A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

1. Back up your Favorites.
2. Perform a Hard Reset.
3. Download and then run Garmin WebUpdater to replace its firmware / system software.

If you're lucky, it's a software problem. I say "lucky" because if it is, you can probably fix it yourself for free. Here's how. Try this; you have nothing to lose:

You'll need a USB cable to connect the Garmin to your computer. With the Nuvi turned off, connect the USB cable. The Nuvi should automatically turn itself on in "computer" mode. Then go to http://www.garmin.com
On the website, first follow their directions to register your product if you didn't do that when you bought it. Then look for "Support" and follow their directions for updating your software.

Then give it a try. If it still doesn't work, there's a hardware problem, and you'll need to send it somewhere to get it repaired.

Hello,

I would suggest you reset the unit,if that doesn't solve the problem, then you will have to update your garmin nuvi, I think its out of date and needs to be updated. Follow the procedures below on how to update your garmin nuvi:

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

Also, in case you don't know how to reset your garmin nuvi, you can follow the steps below: There are two types of reset;

Performing a Standard Reset

1. Slide the power switch all the way to the left (with the Nuvi's screen facing you).
2. Hold the switch in the position for at least eight seconds.
3. Push the switch to the right to power the Nuvi back on.

Performing a Factory Reset

1. Turn your Nuvi off by sliding the power switch to the left.
2. Press your finger against the bottom right corner of the touchscreen. Hold your finger in this position.
3. Slide the power switch to the right to turn the Nuvi back on. Continue to hold you finger against the screen until you see the factory reset prompt. Tap "Yes" to perform the factory reset.

Take care.

A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

1. Back up your Favorites.
2. Perform a Hard Reset.
3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

If your nuvi series device is freezing on the map screen but still providing voice prompts there are two steps you can try to resolve the issue including updating the software using WebUpdater* and performing a master reset.

To download WebUpdater and update the software:

1. Go to http://www8.garmin.com/products/webupdater/howtoinstall.jsp
   
2. Follow the on screen instructions.
   

To perform a master reset on your nuvi series device: CLICK HERE

Warning: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.


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A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

1. Back up your Favorites.
2. Perform a Hard Reset.
3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Try the reset, and if that fails, download the web updater from the garmin site and try that route.


Master reset will erase all way points or favorites and will restore your unit to the default factory settings.

1. Start with the unit OFF and unplugged from power
2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
4. Release the power button when the device powers ON
   • You will see a new message: Do you really want to erase all user data?
5. Remove your finger from the touchscreen when this message displays
6. Touch Yes

Bill Learn from your failures or you will fail to learn.  Theory: you understand why it should work but it doesn't
Practice: it works but you have no idea how    ALL That is necessary for the Triumph Of evil is That good men do nothing.

Note: A master reset will erase all favorites1 and will restore your device to the default factory settings. If you would like to back up your favorites to your computer, you can find instructions to do so on the Garmin site
To perform a master reset on a nuvi 300 series device:
1.Start with the device OFF and unplugged from the power source
2.Touch and hold the top right corner of the touchscreen2
3.Power the device ON while continuing to hold the touchscreen
4.The message "Do you really want to erase all user data?" will appear
5.Remove your finger from the touchscreen when this message displays
6.Touch Yes
After the nuvi resets, follow the on-screen prompts, and then place your device in an area with a clear view of the sky until it acquires satellites.
Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.
If the message in step 3 does not appear when using the top right corner of the touchscreen, please repeat these steps using the bottom right corner of the touchscreen instead.