Question about Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Possible Webroot compatibility issues

I'm running in safe mode now. Yesterday I downloaded Norton 2009 Antirviral program, a slight upgrade from the one already installed on my PC with no problems. This morning I download an extension of the Webroot program installed on it also.
I was playing a game of the PC's own solitaire when it did not respond. The screen went "grey" and only the little circle with the chasing light in it remained.
After some time of this I restarted the PC and it acted normally but only for a short period of time. It then went back to the above mentioned action. I could not run either Norton or Webroot programs, nor even get online.
I gave up for a few hours, when I came back, started it in safe mode, Norton/Symtec support contacted me saying they noticed that I was having a problem. After having Norton's support check out the possible causes and determining it was not because of any of Norton's programming, they suggested I contact the support of Webroot.
Hopefully you all have some ideas?

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  • Anonymous Oct 01, 2008

    I have Trend Micro Virus and according to their technical support people the recent Webroot upgrade is incompatible because it also includes a virus scan feature. I was told to contact Webroot and they would help me remove the virus scan portion. I have tried for 3 days and constantly get a busy signal. My screen is frozen and I cannot do anything until this gets resolved.

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  • 46 Answers

Perform a custom sweep. you can do individual folder scans, and if you have files in question placed in this folder, you can scan just those files.

Posted on Sep 26, 2008

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Ms Mason,

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72f5458.png
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SPEAKING WITH MY EXPERIENCE GET SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

*****Spybot - Search & Destroy 1.5.2 ****

FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.
If you think this is good information, , please rate me.
Thanks :0)

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