Question about SanDisk Sansa m250 MP3 Player
Hi, I have just had a new m250 one month ago, I copy the mp3 song files from my computer to my mp3. The songs work just fine on the player, but when I connect to the computer, there is no song files. I want to copy the song for my friends and also want to delete some songs, but there is no files when it was attached to the computer. I can't do anything. I tried to change to MSC and auto for the USB format, but it still does not show any music files. (When I change to "auto," the computer does not recognize the sanza, but when I change to MSC, the computer recognize it, but no sound files anywhere, even in the audible files, it's empty). I also tried to reformat the device, but it says that "I do not have sufficient rights to perform this operation." What should I do? Please help me!!!!
On the MP3 player, go to Settings> USB. If Autodetect is selected, select MSC (only one or the other can be selected).
Posted on Nov 12, 2008
Rock 'n' roll! I switched mine FROM MSC to the other choice (sorry, it's plugged in right now and I don't want to jinx it by unplugging it and seeing what the other choice it) and it worked!!! I just opened it in WMP and there's all my long-lost music. So I guess try both. Thanks for the help -- even if it was indirect, I would never have figured this out myself.
Posted on Jan 10, 2009
Here are few things to check with to get your device working....
1. Check the version of Windows Media Player you have. Open Windows Media Player - Go to Help and choose: About WMP and that should tell you the version. 2. Upgrade WMP to v11 from this link: http://www.microsoft.com/mediaplayer 3. If you have both and if your device is still detected as a Removable Disk, follow these instructions:
i. Connect your Device
ii. Right click on My Computer and select Manage
iii. Select Device Manager
iv. At the right hand side look out for Portable devices and click on the + symbol to display your device
v. Right Click on the device and select Update Drivers
vi. Select 'No, not at this time' and click Next
vii. Select 'Install from a list or specific location' and then click Next
viii. Select 'Don't search, I'll choose the driver to install' and then click Next
ix. Select 'MTP Device' and then click Next. This should install the device and then should be ready for use.
If none of these solutions work, you may have to chek for any firmware update.
wish you good luck!!!
Posted on Jan 24, 2009
I want to confirm cindiwindi's solution. It seems to have to do with how the Sansa reports itself to Windows when it is attached to the USB port -- as a simple mass storage device or as a specifically media device. It's really dumb that SanDisk doesn't prominently and clearly document the problems caused by this confusing "feature".
Posted on Nov 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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