Question about Microsoft Xbox 360 Console

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Xbox 360 not getting video we have audio.

The switch is on t.v. we checked the wires. the console is not giving us a picture. the sound is fine. please help my son saved his money for this and the warranty was up THREE weeks ago.

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  • trev0096 Jan 12, 2009

    my 360 is messed up it makes me mad the sound is on but not the picture I had this problem before and i stuck it into a different socket and it worked whats up with it

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  • 174 Answers

Its a similar problem to the 3rrod, the video is blank but audio still playing. the fix is the same as if you were doing a rrod console. replacing the heatsinks, reflow the whole board, replacing the heatsink paste and adding heat conducting pads to the memory chip. we can do this for you or can help you try to fix this yourself.
www.fixmyconsole.co.uk

regards

ian.

Posted on Feb 14, 2009

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1 Answer

How should I hook up my xbox to the back of the television using the red, white, and yellow wires? It is hooked up but I am not getting any audio. Thank you.


First make sure your video cable is set to TV not HDTV

Then plug the 3 RCA cables into the color coded slots on the TV. Make sure you aren't using the red cable from the component RGB but are using the red cable for sound (next to the white one).

Then, if you still have no picture, start the console using the controllers Xbox button and hold "Y" and "RT" until the console restarts. this will reset the video settings on the 360 to default.

Follow this guide if you get confused:
http://support.xbox.com/en-us/pages/xbox-360/how-to/audio-video-devices/connect-xbox-360-console-tv.aspx

and for the video reset about halfway down the page:
http://support.xbox.com/en-us/Pages/xbox-360/troubleshoot/xbox-360-top-issues/tv-or-monitor-screen-is-blank-while-connected.aspx

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Check the audio video cables first. This could be caused by loose or incorrectly plugged in cables. If the cables are all plugged in firmly and correctly then the Xbox 360 has gotten a broken connection to the graphics chip. The Console will need to be professionally repaired unfortunately. If you are out of warranty or don't want to give Microsoft anymore $$ GATpro Repair Shop could help you.

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Sound


I'm almost positive the problem is the audio cable. If everything else is working fine, you'll need to replace the audio/video cables. I've had that problem and I just bought the new cables and it worked like a beaut!
Still need help? Let me know!
Olivia~*

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1 Answer

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try a different t.v it just might be the tv

Oct 30, 2007 | Microsoft Xbox 360 Console

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