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I have a HP PSC 1350 All In One. A program called "Creative Projects" kept popping up in my Image Zone, and would not let me download photos from my camera. In the process of getting rid of it, I think I deleted a file I need for the printer. Now my printer will not work. I have installed it several times, tried every port I have and it will not print. Any suggestions? carolzimmerman@verizon.net

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  • carolz Sep 21, 2008

    I ran a full virus scan which took 2 hrs. & 51 min. Nothing has changed. Still can't print.

    Did I mention that the HP icon for HP Director is there, but that is all. No files. Could this be the problem and if so, what do I do about it?

    My computer will not identify the installation CD that is for the printer........?



    Carol

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This could be a virus.......if it is continously popping and not letting you to download photos means.....it is maximum a virus or spyware......so first scan with a good antirus and antipyware.....then try downloading...... i am a software engineer and i have experience in it....try this.....it will work 100%.......

Posted on Sep 20, 2008

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