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I have a HP PSC 1350 All In One. A program called "Creative Projects" kept popping up in my Image Zone, and would not let me download photos from my camera. In the process of getting rid of it, I think I deleted a file I need for the printer. Now my printer will not work. I have installed it several times, tried every port I have and it will not print. Any suggestions? carolzimmerman@verizon.net

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  • carolz Sep 21, 2008

    I ran a full virus scan which took 2 hrs. & 51 min. Nothing has changed. Still can't print.

    Did I mention that the HP icon for HP Director is there, but that is all. No files. Could this be the problem and if so, what do I do about it?

    My computer will not identify the installation CD that is for the printer........?



    Carol

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This could be a virus.......if it is continously popping and not letting you to download photos means.....it is maximum a virus or spyware......so first scan with a good antirus and antipyware.....then try downloading...... i am a software engineer and i have experience in it....try this.....it will work 100%.......

Posted on Sep 20, 2008

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As soon as i start the computer I get the message HP Image Zone- Error the program has encountered an unexpected erroe.: Object refrence not set to an instance of an object.


YOUR CAMERA MAY NOT BE CONNECTED? IF IT IS CONNECTED, THAN CLICK ON START, TYPE IN HP IMAGE ZONE, CLICK ON THAT PROGRAM GO TO PROPERTIES AND UPDATE YOUR SOFTWARE.

YOU MAY HAVE TO UN-INSTALL YOUR SOFTWARE FOR HP IMAGE ZONE...ONLY IF YOU HAVE THE DISK...THEN RE-INTSTALL AGAIN? WHEN UN-INSTALLING YOU WILL NEED TO UN-INSTALL ALL FILES SO SAVE YOUR PIC'S ELSEWHERE ON YOUR COMPUTER BEFORE UN-INSTALLING!

IF SO...MAKE SURE YOU SAVE YOUR PIC'S IN YOUR DOCUMENTS OR ON YOUR DESKTOP IN A ZIP FILE, SO NOT TOO LOSE THEM.

PLEASE MAKE SURE YOUR CAMERA IS NOT HOOKED UP TO YOU COMPUTER WHILE INSTALLING SOFTWARE FOR YOU HP IMAGE ZONE!

SOFTWARE HAS TO BE INSTALLED FIRST!

THEN SHUT DOWN YOUR COMPUTER, HOOK YOUR CAMERA UP TO YOUR COMPUTER, TURN COMPUTER BACK ON...IF THE COMPUTER DOESN'T RECOGNIZE OR DETECT THE HARDWARE FOR THE CAMERA, THEN YOU'LL HAVE TO GO INTO YOUR COMPUTER AT THE START BUTTON AND GO TO INSTALL HARDWARE!

IF YOU HAVE THE DISK, YOU CAN ALSO TRY JUST PUTTING IT IN YOUR HARD-DRIVE AND IT WILL GIVE YOU OPTIONS OF UPDATING ETC,.

HOPE THIS HELPS!

MARTIE

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1 Answer

Can't get on the internet. pop up said infected by a malicious program. pop up kept coming on, can't get beyond pop up.


Download from another comuter if yur won't work and install from a flash USB, Microsoft Security Essentials to clean up your PC. It's FREE and it's a very good antivirus. Here's the link: http://www.microsoft.com/security_essentials/
If it won't let you install due to that pop-up, restart your machine in Safe Mode (keep tapping F8 upon starting up to get the safe mode menu) and try installing from there.

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I am trying to install the software for hp 1350 psc all-in-one and it installs okay but I do not get the director and the scanner button does not work. My computer is using ME operating system, is this a...


There are actually Alerts posted on the HP Support Website for your Model.
Take this link and read about it. I recommend checking for Updates while you are there as well. They are listed under Software & Driver Downloads.
http://h10025.www1.hp.com/ewfrf/wc/product?product=306888&lc=en&cc=us&dlc=en&lang=en&cc=us

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2 Answers

I KEEP GETTING A MESSAGE...HP IMAGE ZONE ERROR...AND I CAN NOT MAKE IT GO AWAY


Go to control panel---> Add remove programes---> uninstall the entire HP installation. Restart the system. the message will not come.

If u want to install the HP image again then, reinstall it fresh from the HP CD.

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2 Answers

Error message I get when I open my HP Image Zone Plus


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-26821-1&lc=en&dlc=en&cc=us〈=en&os=228&product=431078
You can download HP Image Zone Plus from HPs website listed above
Might I also suggest downloading Googles Picasa works almost the same and doesn't have so many problems

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1 Answer

HP Deskjet Series 5550 inkjet has blank printer assistant maybe after download of HP Image Zone Plus


Dear Gram,
Uninstall the software, go to HP site and download the latest drivers for that DJ5550 and install.
Make sure to remove all of the HP programs that came with the software. Make sure you select the correct operating system (win98-win-me-win-xp-vista)

IF you are running Win-XP here is the site:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-7114-2&lc=en&dlc=en&cc=us&lang=en&os=228&product=71896

just copy and paste...Select the Basic drivers

don't use your system restore... I hope this does the trick for you this time, good luck, please leave a rating, thank you kindly

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1 Answer

Trying to install hp photosmart printer 8250, with disk that came with printer but i keep getting a "Fatal internal error2753.license manager DLL. A.9ED7348_7588_4531_AC25_AA2BB9869089 message. Photo...


OK, I can assist you with this you can go to this link which is the offical site of HP and should take you to download it from the internet updated! If this does not work, I can assist you over via phone at 978-878-0014 Ext. 182. I will be more than happy to assist you with this especially because I have a HP Photosmart C4580! Here is the Link http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=us&dlc=en&submit.y=1&submit.x=5&lang=en&cc=us You will need to choose the link for what operating system you are currently running then it should take you to a download list make sure you download the Full Driver, Save it to your computer then Install it...If it doesn't work feel free to call anytime. Thanks!

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1 Answer

USB Mass Storage Error - Even when removed!


What model HP do you have?, What version of windows are you running?

Oct 07, 2008 | PC Desktops

1 Answer

I am getting an error message when opening hp image zone express


Wow, it sounds like Image Zone Express has some serious problems. If you reinstall that program (be careful to have a backup of your image store so far!) you might get a better result.

Were you somehow uncertain that the problem item so far was Image Zone Express and not HP Compaq DC5700 Microtower - Free Flat Panel etc.? Better questions make for usable answers.

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