Question about GPS Devices

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The TomTom will not turn on. It feel to the ground in the car, turned itself off, and has not turned on since. We have tried resetting it, but it will not respond.

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  • scobiemou Sep 20, 2008

    We tried to recharge it on the computer. The green light won't turn on. :/

  • Anonymous Apr 16, 2009

    the screen is on but will not react, on the screen is a hand

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See if it'll do anything if you plug it into the computer. thats my suggestion.

Posted on Sep 20, 2008

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1 Answer

Tomtom Go 700 won't turn on


It sounds as if it needs to go to a sat-nav doctor

Jan 30, 2010 | Tomtom GO 700 GPS Receiver

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The tomtom turned off by itself while I was driving and I cannot turn it back on.


make shure your battery is charged and on the bottom there is a reset button try that.

Oct 15, 2009 | Tomtom ONE 3rd Edition GPS

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Tomtom1 keeps restarting itself


try resetting it, if that doesnt work, connect your unit to tomtom home. if you dont have tomtom home, follow the link at the bottom.

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
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Aug 20, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom one 3rd ed only turn on one time now it will not turn on


Hello, Unplug your Tomtom device, batteries should be fully charged. The tricky thing to Tomtom devices is the ROM put into the device. It needs to be reset once in awhile. The soft reset is like formatting a hard drive but leaving the system files alone. At the bottom of the device, there is a reset button. You'll need to use the end of a paperclip to reset the unit. After it's reset, reinstall the Tomtom application only by using the Tomtom Home application. Let it reset itself and come back to the original screen, then go to menu and set your preferences. Also if it's connected to Tomtom home and if you backed up your data to your computer, reinstall your maps. The only time your Tomtom device gets bogged down and won't finish a reinstall is when all 1 GB of memory is used up. Hope this helps.

Jan 11, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Doesn' t turn on


1. Connect the TomTom to the USB for power (green light should be on).
2. Hit the reset button on the bottom of the device - you should feel it depress slightly.
3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.

Even if your battery is ****, the power connection has a pass-through, so you can still use the device as long as its connected to the charger.

Dec 19, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

Frozen tomtom go 910


Hi, Not a nice problem that. Try connecting your tomtom to PC ( not through home ) so the tomtom will look like a USB drive in "My Computer". if TomTom Home tries to load up , cancel it. Look in "My Compuer" If you do see the TomTom as a drive , open it up and copy the folders and files to your PC. If that works, now you have a backup and you can have a mess around knowing that if you mess things up , at least you can put things back as they were and you won't have made anything worse than it was before. Once thats done , try a harder reset in normal way but also hold the ON button in whilst doing the reset . Many people press too hard on the reset button and also hold it too long so just give one single press , only hard enough to feel it click in , then out. Thats all it needs for a reset and it avoide damaging the switch ( yes , I have seen many reset switched stuck in or broken ). I think theres 2 possible causes for your problem . 1/ You now have a corrupted file on your TomTom preventing the boot-up continuing. 2/ Your Tomtom is still trying to perform the last function ( backing up through TomTom-home ) and has somehow got stuck in that loop. For the moment , try the above and see how you get on and if you donn't solve it please post on this forum again .

Good luck .

Nov 12, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom go730t, switch on and get start up screen then displays "no maps found".


Make sure that you have the map installed first of all, or you have the SD card inserted correctly (if using one).

If that is OK, try resetting the device. To reset your TomTom device, do the following:
  1. Charge your TomTom
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
  2. Remove the SD card
    If your device uses an SD card, remove it.
  3. Reset your device
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. The reset button is located on the underside of the device.
  4. Turn your device on
    Press the On/off button for at least 5 seconds.
  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
Should that still not help, try to download and install the map from TomTom website. Instructions HERE

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid


Oct 25, 2008 | Tomtom GPS Devices

1 Answer

Tomtom one will not start up


Most likely cause: Blown components on power board. Very common problem , usually caused by a faulty cigarette lighter lead or a voltage spike from car electrics , OR plugging in the wrong charger ( car phone chargers are at much higher voltage )BUT , sometimes the processor locks up and results in similar sympTOMs ( excuse that pun ) . Therefore , try resetting the tomtom by inserting a paper clip or similar thin wire into the very tiny hole underneath ( marked reset ). One quick press is enough and you should feel it click as its a tactile switch ( inside the hole ). Ignore any other suggestions that you need to hold the switch in or press it for 'x' seconds as they are wrong. A quick press is all thats needed. Then try turning your tomtom on in the normal way. GOOD LUCK.

Jun 10, 2008 | Tomtom ONE GPS Receiver

2 Answers

My tomtom does not turn on


Contact TomTom. They were helpful to me.
Suggest u monitor battery and get it charged up. Then reset. See if you can reproduce the problem.
They sent me an email with instructions on how to format the disk or card, then reinstall the software. Then they authorized me a new map download (don't format the disk until they assure you that you can have a new map). Perhaps it's also best to  use TomTom Home software on your computer to backup the files on the TomTom incase something goes wrong.

Oct 19, 2007 | Tomtom GO 300 GPS Receiver

4 Answers

Gps signal


Solution to the original problem above.

You need to connect TomTom to a computer and run their 'TomTom Home' program. Let it check for updates. It will download a file called "QuickGPSfix data". This file updates your TomTom with the latest satellite positions and ensures your TomTom will find its coordinates very quickly after switching on. A new file can be downloaded at least once a week. Generally, the longer you left it since downloading this file, the longer it will take to find its coordinates (ie. find a signal).

Hope this help.

Chris.

Jun 02, 2007 | Tomtom ONE GPS Receiver

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