Question about LaCie (300770) 250 GB Hard Drive

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External hard drive

My external hard drive has a clicking sound and I'm unable to gain access to it because my computer no longer recognizes the drive. What should I do?
Thea Wiggins

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  • lionel897 Nov 17, 2008

    I am getting a repetitive clicking sound, blue light is on but drive is no longer mounting. HELP

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I just worked through this same issue with LaCie tech support and they fixed it- it was a bad power supply. Fortunately I had another LaCie drive and when I plugged the power supply from that one in to the "misbehaving" drive, everything booted up fine.

Posted on Dec 09, 2008

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Pc d'ont reconize this drive


Primary or external ???.....
A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Or even get a usb 3 lead.
USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling
http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Sometimes they become faulty due to overstretching age or heavy objects sitting on top of them.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
Windows 7
First, please disconnect all USB devices and then perform the following steps:
Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.
In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error.
This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition.
Now I have seen cases where Malware can break the link of a Hard Drive.
So let's try a couple of steps.
Let's go back in to "Disk Management"
Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths"
Now try selecting a new Drive Letter.
This will restore the path if it has been broken.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.

Sep 08, 2013 | Hard Drives

1 Answer

Smartdisk Firelite model usbflb80 is not recognized on my laptop


A USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Or even get a usb 3 lead. USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Sometimes they become faulty due to overstretching age or heavy objects sitting on top of them. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. Windows 7 First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".


Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error. This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition. Now I have seen cases where Malware can break the link of a Hard Drive. So let's try a couple of steps. Let's go back in to "Disk Management" Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths" Now try selecting a new Drive Letter. This will restore the path if it has been broken. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.

Jan 24, 2013 | Hard Drives

2 Answers

I can no longer locate my removable hard drive when I hook it up to the computer. It used to work just fine; in fact I've got stuff on it I want to access...but my computer will no longer read it. The...


Double Click My Computer to see if you can see the removable drive. If its not there, right click my computer, manage, disk management. Look for a drive without a drive letter. Right click the drive, click on "change drive letter and parts", click on add. Choose a drive letter and click ok or apply as the case may be to get your pc to recognize your external drive.

Feb 04, 2011 | SimpleTech 1TB External USB 2.0 Hard Drive...

1 Answer

Hard drive clicks several times when turned on,


I have to say from the sounds you describe the Hard Drive is totally destroyed, the noises you can hear are the mechanical parts inside grinding and clanking together. If the information is critical it may be recovered by a specialist data recovery company, but we are talking £100's even £1000's to do the job, so otherwise I would suggest taking case apart and buying a new hard drive for it.

Sorry its not what you want to hear but it sounds very terminal to me.

The reason the PC can detect a device is that it can see the Interface card that sits between the USB port and the Hard Drive.

Mar 03, 2010 | Iomega 1TB Desktop USB 2.0 Hard Drive

1 Answer

My pc now recognizes the drive as a local drive, but the drive cannot be read. Is it possible to restore the drive without deleting the files on it? They are some extremely important.


There are several things to try:
1) Disconnect all USB devices and restart the computer. Then plug in your external Hard Drive. In some cases, this has worked to enable external devices as there's a conflict between some USB devices. Once working, you can add any other USB devices you have.
2) Since the drive is recognized by XP, right click on it and if you have access to Tools, try to check the volume for errors. It may ask you to reboot and do a scan disk on startup. Sometimes although the computer recognizes the volume, it hasn't sufficient information as to how to access it. Running a scan disk can cure that problem.
3)Re-assign the drive letter; Occasionally XP can't access a path to the external drive; if it assigns a letter, in turn it will gain access
Change Drive Letter
The link above provides step by step instructions to change the drive letter
4) Run Windows Update and install SP3; Service Pack 3 addresses issues with external devices that weren't fixed in either SP1 or SP2
I do hope one of these answers provides a solution to your problem. Please post back with any other questions or just to let me know how you made out. Unfortunately, you have a common problem but no one FIX has been identified by Windows to solve it.
Best of luck!
Greg

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2 Answers

Seagate free agent pro 500 gig external hard drive NOT RECOGNIZED


You better check with the Seagate people. This seems to be a problem with the casing. And since you're under warranty, you can get a replacement.

Aug 28, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Mine will work on my desktop but not my notebook


This is usually a corrupt USB driver for the device. On the machine that has trouble recognizing the drive:
right click my computer
click on properties
click on device manager
find the USB devices, click the plus sign to expand the tree.
Plug in your drive, see which new device appears, if it has the exclamation point, then right click on the device and click uninstall. Reboot the system.

Aug 09, 2009 | SimpleTech SimpleDrive Pininfarina 500GB...

2 Answers

Can no longer recognize my external hard drive


I cannot get my computer to detect my external hard drive. It worked fine before? Now i get this clicking sound.Please help.

Nov 15, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

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