Question about HP Compaq Evo Notebook N600c
None of the keys work. Happened all at same time. The pointer/mouse on the keyboard works.I cannot start computer. If I plug in a outside keyboard into the laptop, it will work.
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restart you computer tap the f8 key repeatedly to enter safe mode where the only things working will be your keyboard and mouse allowing you an attempt to repair your computer
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
select safe mode
click start control panel administrative tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x
right click you will need to update the driver
click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have options to update driver rollback driver or uninstall also
I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop
then you will see the desktop in the bottom toolbar select the 2 arrows >> then all control panel items then select mouse this is in WINDOWS 7
in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar
Click start control panel keyboard hardware make sure you have the right keyboard selected
or you might have uninstall the keyboard then restart your computer then reinstall it and its drivers
click start control panel administrive tools computer management device manager scroll to keyboard you might see a yellow question /exclamation mark ? ! or a red X right click update driver
hope this helps
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