Jenn-Air JCD2389G Side by Side Refrigerator Logo
Anonymous Posted on Oct 03, 2011

My jcd2389des freezer is working fine but the refrigerator isn't cooling properly

1 Answer

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  • Master 2,341 Answers
  • Posted on Oct 03, 2011
Anonymous
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Joined: Jul 18, 2011
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Hello Sharleen,

The leading problem when freezer works yet the refrig. section doesn't get cold is going to a problem with a automatic defrost system defect. Do ya see a bunch of frost inside of the freezer on the back wall?? if yes ya do see that frost build up ist defiently not defrosting and this tip i wrote covers what to check when it doesn't defrost http://www1.fixya.com/support/r10097882-wrong_when_freezer_frosted_refrig_warm


GENE

  • Anonymous Oct 03, 2011

    Thanks Gene I don't see any frost on the freezer back wall - after looking through other comments I think it might be a bad fan?

  • Anonymous Oct 03, 2011

    Yes that is fairly common as well for the fan to be bad only second to the defrost problem..to check it its simplier,just need to check for 120 volts at the fan...if has 120 volts at fan and it doesnt run the fan is bad

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Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

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This will help.Thanks.Helpmech/.

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