Question about Computers & Internet
This error occurs when you are not connected to the internet, check
your internet connection and make sure it is working properly.
The most likely cause for this problem is that your firewall does not allow Messenger to access the internet. This happens often if you install a new version of Messenger. Make sure Messenger is allowed access in your firewall rules. See our article on using Messenger through a firewall application.
This error might also occur if a proxy server is enabled in Messenger or Internet Explorer while you do not use one. To remove the proxy settings, click the "Tools" menu and then "Options..." at your Messenger main window. Then in the options screen click "Connection" in the list to the left. Next, click the "Advanced Settings..." button. You can try and uncheck all checkboxes in this screen except the one labeled "TCP" to let Messenger connect through a direct connection. If that does not work you can restore the settings again by checking the boxes you unchecked before.
Please rate this solution.
Posted on Sep 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 12, 2014 | Microsoft Windows 7 Home Premium 64BIT...
>http://support.microsoft.com/kb/971058 A fix for windows update.
>or if that doesn't work go to the start menu, go to RUN and copy and paste this and hit ok
Jun 17, 2011 | Computers & Internet
Apr 17, 2010 | Microsoft Windows XP Home Edition
Feb 11, 2010 | Intel Computers & Internet
Jan 24, 2010 | Microsoft MSN Messenger Connect Service
Nov 17, 2009 | Computers & Internet
Apr 21, 2009 | Computers & Internet
Aug 19, 2008 | Computers & Internet
504 people viewed this question
Usually answered in minutes!