Question about PC Desktops
This error occurs when you are not connected to the internet, check
your internet connection and make sure it is working properly.
The most likely cause for this problem is that your firewall does not allow Messenger to access the internet. This happens often if you install a new version of Messenger. Make sure Messenger is allowed access in your firewall rules. See our article on using Messenger through a firewall application.
This error might also occur if a proxy server is enabled in Messenger or Internet Explorer while you do not use one. To remove the proxy settings, click the "Tools" menu and then "Options..." at your Messenger main window. Then in the options screen click "Connection" in the list to the left. Next, click the "Advanced Settings..." button. You can try and uncheck all checkboxes in this screen except the one labeled "TCP" to let Messenger connect through a direct connection. If that does not work you can restore the settings again by checking the boxes you unchecked before.
Please rate this solution.
Posted on Sep 20, 2008
Tips for a great answer:
Jul 20, 2014 | HP OEM AC Adapter Power Cord Supply Cable...
Sep 14, 2013 | Dell Dimension E510 PC Desktop
Jul 13, 2012 | Lenovo ThickCentre M58p Desktop 7479A3U
Feb 23, 2012 | Dell Dimension E310 PC Desktop
Feb 11, 2010 | Intel PC Desktops
Apr 21, 2009 | PC Desktops
Jan 05, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop
Aug 28, 2008 | PC Desktops
Aug 19, 2008 | PC Desktops
Apr 26, 2008 | PC Desktops
503 people viewed this question
Usually answered in minutes!