Question about Webroot Spy Sweeper (spysweeper) for PC

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SpySweeper scan single file under Vista 64-bit

I don't get shell integration of webroot so I cannot request the scan of a single file from WINDOWS MENU. This is a Windows Vista Home Premium, 64-bit.

The "Programs" tag in webroot's options doesn't show a tickable button to select that option.

If I install it in XP I get shell integration.

I thought it was an installation problem, some option not selected during the installation process so I unistalled and reinstalled the most updated version (sent to me by Webroot). But same thing still...

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  • Anonymous Apr 26, 2009

    I have the same problem, i feel for ya, windows vista sucks.

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Same problem.

Posted on Jul 12, 2009

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1 Answer

Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

I've purchased one Windows 7 64 bit Computor, Desktop. But Winzip has not been installed. I want to install it. Kindly advice me.


First, You will need internet access.

Second, copy and paste the following link in to your URL bar in your browser: http://www.snapfiles.com/get/zipgenius.html.

Zip Genius is a "Freeware" program, meaning there isn't any trial period like there is with WinZip. The program is completely free to use as you wish.

Once there, you'll see a blue button that says "download", press that and the download option will pop up. Save the file to a folder on your computer.

Third, go to the downloaded file, double click the file and follow the installation procedure.

IMPORTANT NOTE:
I have suggested this program "Zip Genius" because I happen to use it, am very happy with its performance and appreciate the way it integrates into Windows. Having said that, you have a 64 bit system and the current version of Zip Genius doesn't fully integrate with your operating system yet, though it still performs its primary functions.

Here's information that explains this issue:

Note for 64bit Windows users
ZipGenius is a 32bit application for Windows®, so its shell extensions (like the handy context menu) are not working in 64 bit Windows versions. This means that you cannot right-click on a zip file to decompress it if your computer uses Windows (XP, Vista, 7) for 64 bit machines.

However we are working very hard to build the 64 bit versions of our shell extensions and we just let out a BETA1 release of the Shell Extensions Pack for ZipGenius. This package works just like an update, so you have to install ZipGenius first (or you need to have ZipGenius already installed).

I hope this helps.

Aug 31, 2010 | Computers & Internet

1 Answer

Webroot spysweeper with antivirus won't open anymore


My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
which does _NOT_ require any "key".

Feb 09, 2010 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Error states Spy Sweeper is not compatible with 64-bit operating systems.


This from the Webroot Web site on supported operating systems:

Windows Vista® (32-bit versions of Home Basic, Premium, Business, or Ultimate), Vista SP1 (32- and 64 bit versions of (Home Basic, Premium, Business, or Ultimate).

So, assuming you have bought the latest Spysweeper (and assuming you have Vista 64 bit) , then you need to upgrade your Vista to SP1.

Sep 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot slow to start


first do you use vista? if you do i will run slow for a while ,and you can try closing any background programs with the task manager and if you are not using vista than idk.

Apr 08, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spysweeper is incompatibile with this verison ofwindows vista


Webroot may provide you with a free upgrade if you recently purchased your software.

All customers who purchased software from Webroot Software are eligible for free replacement and software updates within one year of their original date of purchase (or the purchase of a registration renewal).

Fill out the form at this link (http://www.webroot.com/updates/redownload/request) and after webroot verifies your info they should e-mail you a download link and keycode if you purchased within the last year.

Although in my humble opinion Spy sweeper is a bit of a resource hog and does not provide the best protection against malware/Spyware. I would recommend checking out malware bytes Anti-malware (they have both a free and a paid PRO version that has automatic protection). It is much more effective, cheaper, and your pc will run faster with this then spysweeper.

You can download it from www.malwarebytes.org.

Jan 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot SpySweeper 5.5 incompatible with Vista Home Premium 32bit


You can always try Spybot its free and will know for its detection and removal of spyware.

Dec 15, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper installation problem


Dear Wlutke,
As far as I know spysweeper works good only in Windows XP not in Vista. You contact spysweeper customer care and tell your problem. Each software has some trail period. So if you were not satisfied with the product you can return it and get your money back.

Sep 02, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper


I did the live chat support. They were very helpful. Gave me a link to redownload the spysweeper product, since mine wouldnt let me do anything. It did work and my spysweeper is working great now. http://www.webroot.com/company/support/. Went to that site. requested a download and they sent it to my email right away.

Apr 06, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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