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HP 7830 printer: changed black ink cartridge, prints windows test page then errors, cartridge gets stuck halfway across during printing.

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Thanks for posting in FixYa.

It seems that the Cartridge is now correctly fitted in the printer. Please remove the catridge during Power off and then install it firmly. Reboot the Pc and power on the Printer. Hope it will fix the issue.

Let me know if you need further assistance.

Regards
ELLIN

Posted on Sep 20, 2008

  • Puneet Jain
    Puneet Jain Oct 17, 2008

    Check out the contact of the Printer Rack of cartridte and cartridge, also its nozzle clean with cotton. Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.



    If you dont fix the problem yet by the solution given then I would suggest you more options, let me 


    know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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My hp office jet all in one printer is only displaying error ,when i turn it on


HP Officejet J4580 All-in-One Printer Troubleshooting ' HP ...

support.hp.com/us.../HP-Officejet...All-in-One-Printer.../troubleshooting/
Let HP find my products ... Note: This tool can only find HP products you are currently using or ... Error · Printer Problems after Upgrading to Windows 10 · A 'Paper Jam' Message Displays for HP Officejet J4500/J4600 All-in-One Printer Series ... PrinterSpecifications for HP Officejet J4500 and J4600 All-in-One Printer Series ...

A 'Paper Jam' Error Displays on the HP Officejet 4215 a


Dec 18, 2015 | HP Office Equipment & Supplies

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I replace my cartridges it says refer to printer documentation and will not print


These types of severe HP 74 black or HP 75 color ink cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the respective HP 74 black or HP 75 color cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure. I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test, refer to video so you understand how to read the print out). You may also bypass the error (temporarily) on most models which use HP 74/75 cartridges.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

NOTE: You may also refer to this document for specific printer model 'Tap 41' diagnostic & 'Cartridge Error Bypass' step-by-step instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


ERROR BYPASS OPTION (TEMPORARY ONLY):

NOTE: It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only), please refer to link above/below for video/documentation instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

However, if the cartridge is determined to be electrically damaged, largely dependent on the 'Tap 41' diagnostic test results, the cartridge will eventually need to be replaced with a new one. With a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced.

------------------------

*Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process. The "Incompatible Print Cartridge(s)" / "Print Cartridge(s) Problem" / "Refer to printer documentation" / "Cartridge Error: Cartridge must be replaced" / "Cartridge in left/right slot is not intended for use in this printer" / "Now printing alignment page" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active electrical state of both cartridges.

For additional printer diagnostics information please visit: http://inkjet411.com/?page_id=1813

NOTE: If you are interested in the top 'refill friendly inkjet printer models', our suggested list is posted on-line and our internal labs have verified there are no issues (with ink compatibility or color output/richness) with all of these models: http://inkjet411.com/?page_id=3585

---
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors. We do NOT suggest refilling these types of ink cartridges.....refilling of HP 74/75 original/genuine ink cartridges is only suggested!

HP 74/75 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=WqnHRFpbo0w
---

If you ever need to purchase a new HP 74/75 ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and provide a 1-year warranty and free shipping over $20 (products available to US residents only).

HP 74 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2074

HP 75 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2075

---
For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

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My hp envy 5530 is only printing half a picture


If it is only printing the top half then it is quite possible you are running out of ink. Try printing on only black and see if this works. When is the last time you replaced the colour cartridge?

Feb 25, 2015 | HP ENVY 5530 e-All-in-One with 2-month...

1 Answer

My HP C4780 PRINTER WILL PRINT A TEST PAGE BUT NOTHING ELSE. How do I get it to print?


Check the settings in Windows Print Manager.

Make sure that the paper quality matches what is in the printer. If set to glossy, minimal ink is deposited on the page. Also, check the print quality - draft quality provides a minimal amount of ink as well.

Jan 17, 2015 | HP PS C4780 All in One InkJet Printer

1 Answer

Cannot make the printer work after I changed the ink cartridges?


You can validate the HP60 ink cartridge's electrical health by running the 'Tap 41' diagnostics test (this procedure is specific to the F2480 model). Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=440

1. While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2. Release the Power button.
3. The 'Tap 41' diagnostic test print should print.

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout. http://inkjet411.com/?page_id=434

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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1 Answer

Printer Photosmart 8450. Using HP black cartridge. Received message saying the printer did not recognize the cartridge because it was not HP. Removed it and tried several times to print. Gave up and...


Regarding your HP94 black ink cartridge error problem and inability to print to your HP PS 8450 printer, this type of problem is probably an internal micro-electronic failure inside the HP94 ink cartridge.

To determine which cartridge is causing the issue and/or to confirm an electrical problem with one of the ink cartridges (or possibly both), perform both the Internal Self-Test page along with the Pen Electrical tests (diagnostics) to evaluate the electrical condition of both ink cartridges....

Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self-Test Page:
1. Press CANCEL and SAVE simultaneously (SAVE is the left-most button before POWER on/off.)
2. Using left/right arrow keys, navigate to 'pen electrical test'.
3. Select Enter to print test - evaluate nozzle test pattern.

-- If the printer prints the self test page then this demonstrates the printer is generally functional and that the problem is likely with one of the ink cartridges. Please note this is a 'forced' service test...the printer will attempt to print the test page whether the cartridges are good or bad. If the Self-Test page can be successfully printed but regular/normal printing cannot, then one of the ink cartridges is likely internally damaged. Remove and replace suspect cartridge to confirm.

C. Perform Cartridge Diagnostics tests using either C.1 or C.2 procedure below (varies by printer model):

C.1. Tap 41/43 Diagnostics Test:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Special Reports (or System Menu). Select Enter.
3. Navigate to 'print-mech button tap' menu.
4. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 41' (or attempt 'code = 43' if nothing prints using '41') is displayed.
5. Select Ok. Within one minute the Tap 41 (or 43) diagnostic test pattern should be initiated and print. Refer to video to help evaluate test pattern. Refer to 2nd video for guidance on how to read the diagnostic test pattern: http://inkjet411.com/?page_id=1741


NOTE 1: A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. For reference only, refer to the following HP Deskjet video which shows how to read the HP 93-97 ink cartridge diagnostic test print: http://inkjet411.com/?page_id=1741 (see 2nd video)

C.2. Pen Electrical / Error Bypass Procedure:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Reports Menu (or System Menu). Select 'pen electrical test'.
3. Select Level 1, 2, or 3. Enter to print test - evaluate nozzle electrical test print.


NOTE 2: Pen recovery level 1, 2 or 3 clears cartridge errors, unblocking the printer to permit you to print the TEST PAGE with the normal MENU / TOOLS /PRINT TEST PAGE choice to aid in printer evaluation.


NOTE 3: Cartridge Error Bypass Message (Emergency Printing only): The Pen Recovery Level 1 clears cartridge errors and permits you to print the TEST PAGE with the normal MENU / TOOLS / PRINT TEST PAGE choice.


For additional information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (error bypass/printer reset methods, etc.), please visit Inkjet411:
http://www.inkjet411.com

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1 Answer

My hp deskjet 6540 prints ok at first but then halfway down the page the black turns brown, then red!


Please check your ink cartridge. If it is old change it. Also clean the nozzles. After doing this print the test page.

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9 Answers

HP Photosmart C3100 series


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

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