Try all of the below methods only if your camera is out of warranty. If
it is still under warranty, DO NOT pull on your lens while turning the camera on, whatever you do; you will destroy it, guaranteed.
Be especially careful when dismantling a camera to avoid an electric shock.all the circuitry boards contain cmos technology components, that will fail if not operated on in a esp safe enviroment,
do not remove the covers in any case. even if you would manage to free
the lensblock you will do damage to the circuitry board just by
exposing it to static electricity.
- First, make sure your camera has fresh batteries and it is in recording mode.
- Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
- Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body
and turn on the air while moving the tip around the lens. It should
remove all dust and sand. Turn the camera on and it should function
- Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.
- Try forcing the camera lens. Turn off the camera. Place it on the
back with the lens facing up and take a look at the spacing between the
lens and the lens housing. If you notice that the gap is not even all
the way around the lens, the problem should be easy to fix. This type
of a problem usually occurs if the camera was dropped while the lens
was extended. Simply - VERY GENTLY - press down the lens on the side
where the gap is the biggest. You should hear a click as it pops back
into place. If the lens is stuck at an angle, put the edge of the lens
not the flat front, on the edge of a table and press the lens back
towards the center. It will either click back in place and work or it
will break off one of the three pins that ride in the grooves of the
lens barrel. Try powering the camera back on.
- If the lens doesn't extend at all or it extends and then retracts
again, do the following. Turn the camera off. Take the camera in one
hand and with the other gently take one part of the lens and gently
move it round in a circular movement. Do so with both sections of the
lens. You will hear a click as it pops back in place. Power the camera
- Another version of this fix would be to pull and twist on the
largest ring of the lens while turning the camera on. Listen for a
click. If at first the focus seems to be off, turn the camera on and
off and take lots of pictures, close ups and distance. Focus should
slowly start improving.
- If none of the methods work, you can dismantle the camera and try
to clean the lens. .