USB device not recognized on my VP-D371i Samsung digital camera
Hi I have a problem, running Win XP Pro, have got a Samsung VP-D371i digital camera with a firewire connection cable, but as soon as I plug it in windows detects the driver and loads it but then I continiously get 'USB Device not Recognized" errors
not recognized by my laptop
I've connected my camcorder to my IEEE 1394 3-Port PCI card in my PC and the device manager shows 'VIA OHCI Compliant IEEE 1394 Host Controller' with a yellow asterisk and the error message "This device cannot start. (Code 10)". How do I get my PC to use this firewall? Should the data start transferring as soon as the cable hookkup is established? Thx, Doug
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Majority of the Mini HP laptops do not come with USB ports. The few of them that come with the USB ports have speeds less than 2.0 and you can only connect this device to a USB with speed of 2.0 or higher. It would not work with anything lower than that. The only advise is that you change your laptop or ask an engineer if he can help you to upgrade your USB port to a higher speed. Hope this solution was helpful? Please comment for more information and thank you for using fixya.
From the user manual, I've discovered that you have to use a IEEE 1394 cable (see the jacks display on page 11) to be able to download the movies from your camera. The camera does not come with a IEEE 1394 cable -- it only comes with a USB cable, so you will have to buy the cable.
Unfortunately, most PCs do not come with a IEEE 1394 connector and you have to buy an adapter card for a desktop computer. If you laptop does not have a IEEE 1394 port, then you are out of luck.
Once you have the cable and the port on the computer squared-away, check page 87 of the user manual for directions on how to retrieve the the video from the camera to the computer.
If after installing your camcorder in XP, the computer is Rebooting on its own, the you must get a Windows update.
This is NOT a Samsung Issue. It is a known Microsoft issue with XP. Run a Windows Update and download the update marked: KB822603, USB 1.1 & 2.0 update.
This will fix the issue of rebooting. Reinstallation of device drivers may be necessary.
To get your camcorder to work properly with your PC (and show up in Device Manager), you must install the software (the driver and editing software) that came with your camcorder.
Your system also must meet the following minimum requirements:
* CPU : Intel® Pentium III 450MHz processor compatible or better
* Operating system : Windows® 98SE/ME/ 2000/XP
* RAM : 128 MB or more
* CD-ROM: 4x CD-ROM drive
* VIDEO : 65,000-color or better video display card
* Available USB port
* Hard Disc : 4GB (8GB recommended)
If the camcorder is still not being recognized after you have installed the software, reboot your computer, and then try another USB port or another USB cable.
If your problem persists, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Be sure to have the model number of your camcorder handy and basic information about your PC such as operating system, kind of CPU, and available memory.