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I have had an hpLaserJet printer working beautifully with my Dell Inspiron laptop computer. Now...because of recent difficulty with the Inspiron, I have switched to a newer Dell Centrino Laptop. I have tried and tried to "hook-up" the printer to this newer Laptop to no avail. I don't have the original software for the printer-(or apparently) the right driver. Can you tell me 'step-by-step' what to do? It would be greatly appreciated

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  • John Michael Swan May 11, 2010

    There are many models of HP LaserJets. Could you provide the model?



    How are you connecting to the printer (usb, parallel, network?)



    Thanks, Label_Guy

  • BigFatGeek May 11, 2010

    Which operating system did the old laptop have and what operating system does the new laptop have? Also in most cases you must install printer software before plugging the printer up to the computer.

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BigFatGeek:

Hope I didn't intrude... If you don't mind, I'll take a stab at this.

Judiator:

As my distinguished collegue noted, there can be significant variations in the instructions based on the Operating System, as well as the exact LaserJet Model and the type of connection.

I suggest you connect the printer to your laptop. If Windows tries to install a driver, hit "Cancel".

Go to http://welcome.hp.com/country/us/en/support.html and hit the "Start Detection" button.

That site should be able to detect your operating system and product model, and will provide instructions. If it can't detect your product, you can find the model by looking for a "LaserJet xxxx" logo on the front of the printer, or on a label on the back.

Best of luck,
Label_Guy

Posted on Oct 04, 2008

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