Hi I don't know if you have the same problem as me but my printer kept saying cartridge jammed so I opened it up and moved the cartride head gently to the left and got a flash light there is a little peice of metal on the base where the cartridges sit you have to make sure it is cliked back in and now mine works again. I hoe this helps
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The carrier slides back and forth on a bar that must slide smoothly. When you open the printer up, the heads come to the center for cartridge removal, so that part of the bar is oiled. Try lightly spraying a silicone or Teflon spray or a drop of high quality machine oil to the bar where the head will go through it, smearing it along the the bar. Another part is the plastic belt with teeth on it that moves the head from side to side. If the teeth have broken off, the head won't move properly. Some of these printers have an entire head assembly where the cartridges set that can be removed after the cartridges are out. If this print head assembly is damaged or worn out you will also get the error. The head damage is usually because some one yanked jammed paper vigorously out, pushing the head out of position, or the print head was moving when something stopped the head.
manual replacing the print cartridges --> try rotating the left white gear back and forward releasing the mechanical lock of the print head it is a small plastic peace in the back of the of the head ...replace the cartridge as you need ...
about the error p03 it indicates a mechanical jam (head carriage - paper jem - paper pickup mechanizm - head cleaning mechanizm ) also clean carfully all sensors from inside ... it can give you a mechanical jam if blocked
Error code ##345 = "BJ cartridge head cleaning error" -reasons for this are: -Foreign material or dried ink in head cleaning unit (also known as "purge unit") , or waste ink pump jammed up. Make sure waste ink pump rotates freely, after cleaning. Clean the waste pump-hose too! Waste ink pump is located under head cleaning system.
Short solution: 1.Take apart and wash the ink clogged mechanical parts. Use hot water. 2. Reset waste ink counter
purge unit: HM1-0723-000
see more parts: http://www.e-parts.fr/pictures/uploaded/files/MP_360_370.pdf
Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?
Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?
Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.
If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)
Do you have the Pixma MX310 On-screen manual? Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual
Click on the Troubleshooting heading. If you have an error message code, click on the heading -> An Error Message is Displayed on the LCD.
Also suggest you click on the heading -> Problems Sending Faxes.
See if the information provided has a solution to your problem.
Fifteen Flashes: The FINE Cartridge cannot be recognized.
Possible causes are as follows:
- The FINE Cartridge may not be installed properly.
- The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the Print Head Alignment.