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Roland CX24 Plotter has origin error message - Office Equipment & Supplies

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SOURCE: HP 800 designjet plotter Error Message 21:10

need to replace service unit

Posted on Mar 22, 2010


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Error code E161-403F


I have had two of my Canon plotters give this error.message, I had to manually move the carriage unit and replace the printhead. On one of the plotters the error message returned, on the second plotter I was able to go into service mode where it asked me to replace the printhead. I just went though the motions since the printhead was brand new and I was able to get the plotter to function correctly.

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X axis error comes on the computer screen which is connected to the investronica p2000/1 plotter.


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We got the same message again and the machine was not under warranty so repair would be quite expensive ($1000.00 flat rate fee). After making calls to repair places, one place gave me some valuable information.

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