Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirlpool gold Conquest side by side refrigerator-- water dispenser doesn't work but ice dispenser does.

Fridge is only 4 1/2 years old.

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WHAT IS THE PROBLEM WITH YOUR FRIDGE

MOHAMED

Posted on Sep 20, 2008

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There are three possible causes; 1) bad water valve 2) bad circuit boards. 3) water line clogged. You can check the valve by: Unplug power to refrigerator. Make a connection which can plug into the (120vac) wall outlet on one side and clips on the other. Attach clips to the ice maker valve soleniod (located on lower back side of fridgerator). DO NOT PLUG IN OUTLETat this time!! On the backside of the frig, there is a water line going up to the ice maker. Disconnect @ the quick disconnect. With the water line coming from the valve pointing into a bucket, plug in the power cable to the soleniod tempory. If water comes out, valve is ok, if no water replace valve. If water came out, reconnect water line to quick disconnect. Plug soleniod in briefly and unplug. Check ice tray for water. If no ice, water line to ice maker is clogged or frozen. If water is in ice tray, then one of the IR circuit pcb's (located in the freezer) are bad. All parts can be purchased and installed easily and in a timely manner. If water line is clogged, using an air compressor a great way to clean the line out.

Posted on Sep 26, 2012

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Posted on Jan 02, 2017

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