Question about Whirlpool Washing Machines

1 Answer

I have a Whirlpool washer, model CAM2742TQ0, direct drive. This is a commercial machine. It agitates and drains properly, but tub will not spin. I can hear the motor running and what sounds like the pump in the spin cycle.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 725 Answers

Sounds like you have a bad brake & Drive tube (spin tube) the brake may not be ingaging or the ear are broken off the tube ( you can check this just remove the agitaator and you can check the ears)

let me know if you find out ,,

Posted on Sep 20, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

WASHER WONT DRAIN


Does the washer spin on rinse and drain cycles ok? If it does spin but won't drain, the problem is the plasic impeller in your drain pump. This model is a direct drive unit with a reversing motor that runs one direction for agitate, but reverses to spin the tub and operate the drain pump. So if it spins but DOES NOT drain, it's the drain pump, but if it doesn't spin or drain, than it's probably a lid switch. Also the tub to pump hose or pump discharge hoses may be clogged with something. If your mechanically apt, you can do this repair yourself and save a service charge. The pump runs about 30 dollars or so and is really easy to change out. Check out Youtube videos on Whirlpool washer repairs, they will show you everything to do. Yes, I said Whirlpool, because Roper is built by Whirlpool.

Hope this helps

kcomp1863

Dec 29, 2010 | Roper RAS6233KQ Top Load Washer

1 Answer

Washing machine tub banging against the enclosure!!


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you look at the section on "Machine Base Parts" you'll see a number of springs and vibration pads.

It's possible that one or more of the pads has come loose or broken.

Also see the Whirlpool Service Manual for top load washers. It has a troubleshooting section that describes the reasons for excessive walking or vibration.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


If it's not the springs or pads, you may consider that the "Agitator Cams" in the transmission are not raising the Agitator Gear high enough (about 1/16" ) when the washer goes into spin mode.

See the description of what the Cams do in the Service Manual.

We had the same problem, excessive vibration and noise during the spin cycle.

In order to solve that problem, :

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

It sounds a bit complicated but it really isn't too bad and (For a $15 part, saved buying a $170 transmission.)

If it's not the pads or agitate cams, you may have a bent or damaged drive tube.

See the Whirlpool PDF for commercial washers although the consumer models use the same basic parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf



Following is the Whirlpool parts list for their commercial washers although the consumer models use the same part numbers.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Mar 02, 2010 | Kenmore Washing Machines

1 Answer

Kenmore commercial washer making grinding noise


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.82403140

Also see the Whirlpool / Kenmore service manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

See the following for how to remove the cabinet, pump, motor and transmission. YOU DON'T HAVE TO REMOVE THE AGITATORS OR TUB.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137&osCsid=1051095663c7f2d5997fa53b976529d6

I had the same problem with major gear grinding during the spin cycle and this solved it.

Within the transmission are a set of plastic cams that raise the agitator gear when moving into the spin cycle. If the cams are worn, the gear won't lift high enough (about 1/18") and the gears will grind.

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

Be sure to align the holes on the Motor Coupler correctly or the motor and transmission won't fit together correctly.

Following is also the Whirlpool parts list for their commercial top load direct drive washers that has a better description of the cams.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

It is a bit of a messy job but much ($10 vs $170 for a transmission) less than having a service person replace the transmission.

Be sure to study the Service manual so that you can see exactly how the cams work.

While you've got the motor and transmission out, you should check the Motor couplers for wear.


Jan 23, 2010 | Kenmore Washing Machines

1 Answer

Washer will not spin or agitate. Pump works.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




Oct 24, 2009 | Kenmore Washing Machines

2 Answers

I have a Kenmore 80 series washing machine and the spin cylcle isn't working. There is a loud grinding noise during the spin cycle and the tub doesn't spin.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

This also assumes that:

1. The machine will agitate and go through the rest of the cycles.

2. It will pump out the water.

3. Since it tries to spin, the Lid Switch is OK.

The problem points to the clutch and / or transmission

See the following for how to pull the clutch on Kenmore top load direct drive washers.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the clutch springs and pads seem OK, the problem points to the main spin gear inside of the transmission. If the clutch springs and/or pads are damaged, there is a rebuild kit for them.

Following is the Whirlpool / Kenmore installation and maintenance PDF on how their top load, direct drive, neutral drain washers work.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Here is another PDF of the Whirlpool parts list for their commercial washers, consumer models are basically the same.

If you look at the operation PDF you'll see how the transmission works when going into the spin cycle. If the "Neutral Drain" cams are intact, they drive the main spin gear which drives the spin gear connected to the clutch.

If the main spin gear is broken (It's a metal plate surrounded by plastic gears) you would hear a major grinding noise and the washer wouldn't spin.

Opening the transmission is not difficult but is a messy job. It holds about 14Oz. of oil.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the main spin gear or neutral drain assembly cams are damaged, they aren't too difficult to replace.

The Whirlpool Parts PDF has part numbers for both.

The Neutral drain assembly costs about $15 which is a lot less than $170 for a new transmission.

The Main spin gear is quite a bit more but still less than a transmission.



Oct 12, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My washing machine spins but does not aggitate what do i need to do?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

Oct 09, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing Machine does not agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.


Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Bottom part of agitator does not work, i replaced the clutch dogs two weeks ago for the top part. kenmore series 80


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

There are a number of Series 80 design washers. You'll need the actual model number to better check for the problem.

First, I'd remove the top agitator (as you've already done), then I'd remove the main agitator.

Under it you will see a clip and what Whirlpool calls a "washer". The "washer has two prongs, one fits into the main agitator shaft drive and the other fits in the lower agitator. If one or the other of the prongs is broken, the agitator most likely wont. I'd also look inside the main agitator to see if the ridges are broken off.

I'd then start the washer on it's smallest cycle and see if the main agitator shaft turns back and forth. If it doesn't and the washer goes through it's drain and spin cycles, the problem is likely in the transmission itself with what they call the agitate gear and / or agitate cams.

Please see the Whirlpool / Kenmore PDF document on installation, maintenance and operation of direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6?OpenView&Start=1

This is a Whirlpool document with parts lists for their commercial washers (basically the same as the consumer models)

If the problem is in the transmission, although it looks complicated, it really isn't that bad if you have a moderate level of mechanical ability.




Sep 26, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Not sure if manifold is leaking


Leaks water...check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.
 
  1. Agitation problems and agitator dog repair aid info
  2. Automatic dispenser information
  3. Common problems with Inglis, Whirlpool, Kenmore direct drive style of washers
  4. Diagnostic Direct Drive washer chart from American appliance
  5. How a washer works, good to read this first
  6. Help for storing an appliance
  7. How does the agitator come off my washer ??
  8. How to prevent socks from getting into your pump
  9. Ohm test a common direct drive motor
  10. How to by-pass a lid switch for testing the washer
  11. Basic information: Inglis, Whirlpool, Kenmore Direct drive washers
  12. Inglis, Whirlpool, Kenmore Direct drive washers - How to take apart - Cabinet off, cabinet on, checking or replacing a lid switch, replace the pump, replace motor coupling or motor.
  13. Inglis, Whirlpool and Kenmore direct drive washer- useful parts breakdowns
  14. Important disclaimer
  15. My direct drive washer will fill ok, agitates ok but when it comes to the spin and drain cycle the washer comes to a screeching halt...no spin, no draining and the timer stops, what's up?
  16. My clothes have a whiting on them that looks like lint.
  17. My washer has a funky odor
  18. Noises
  19. Ohm meter testing a motor capacitor
  20. Slow water fills
  21. The wash tubs on my direct drive washer are leaning to the right...why?
  22. Timer stalls or missing cycles
  23. Timer will not advance
  24. Tips on changing a common washer fill valve
  25. To learn more about washing machines, click here
  26. Washer Basics: Filling with water
  27. Washer leaks water
  28. Washer moves around to much
  29. Washer will not spin
  30. Washer sample wiring diagrams
  31. Washer spins and agitates at the same time
  32. Washer belts: If your belt on any washer looks like these, replace the belt(s).
  33. Washer runs but wont agitate or spin
  34. Washer won't run, agitate or spin
  35. What is that black power powder or filings under my washer??


Apr 01, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

2 Answers

Roper(whirlpool) washer will not spin model # ras7133kq1


check the motor coupler between the motor and the transmission

Mar 17, 2008 | Roper RAS8445KQ Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...