Installing in progress, cannot install anything while programs are being installed
I cannot install a different printer onto my computer (i have the cd), but everytime i put it in and it comes up to install with the wizard, it says cannot install, other installation in progress. I do not know where to go to find what's being installed and to stop it so i can install this printer. help me please. Not very computer literate, so make it simple and step-by-step please. brandy
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Re: installing in progress, cannot install anything while...
Unplug printer from your pc then restart the pc. then connect the cable to pc then if your printer found u get new hardware found wizard then insert your cd into rom then clik on "yes this time only"in new hardware found wizard.then it automatic get driver from cd.also u can manually install driver with browse the folder.
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Kindly insert the
PROGRAM CD in the CD ROM drive and auto run the aplication CD without
connecting the printer,in few minutes of installation progress you will
get alert to connect the printer and then printer is configured by OS
Above is the normal procedure, very minute but technical tip is to
connect the printer first and insert program CD for printer in the ROM
drive and open device manager and scan for hardware changes ,you will
get alert on task bar that new hardware is found and new window for
device installation ,click continue with browsing file path for CD in
drive and continue installation ,in next few minutes your device shall
be ready to use.
In case there is problem with installation with CD kindly go to manufacturers website and download windows compatible drivers.
For Safe Computing Kindly keep your antivirus updated and firewall is on.
Thanks And Regards Kindly rate this solution
1. If you use buttons on the printer to scan, check your firewall settings. Make sure the "program control" settings allow the printer files. Google your firewall and printer model to get the file names and specific instructions.
2. Check your firewall settings anyway (program control and trust control -- ip address of printer should be trusted).
3. You said your printer worked for a few days. If you're running Spybot on all your computers that might explain why your printer drivers worked for a while and quit. Spybot is a good program, but it sometimes displays scary messages about something having tried to change the registry. The message comes up on a restart--sometimes several days after installing a good program. User selecting "no" disables newly installed (good) program.
If all else fails reinstall the driver on every machine, restart immediately and pay close attention to any firewall or spybot quesions. Search your computer, then Google anything you're asked before answering it.
Are you plugging it in before the software prompts you to plug it into the computer? If so it could be auto detecting and installing, so there is another installation in progress. I would unplug the printer from the computer and restart the pc. See if the software will install, when prompted by the installer plug it in.
In most cases when you go to install a printer your not supposed to plug it into the computer until about 3/4 of the way through the install process.
Are you turning off all running programs inclucing your virus control before installation?
It would be a good idea at this time to to go to the control panel and uninstall the printer if it is there. Then go to the toolbar>tools>internet options> general> and delete all your cookies. turn off, disconnec tand unplug your printer and try a clean install.
If you are installing from a downloaded driver you need to redownload with all running programs turned off as well. And it would not be a bad idea to go to www.hp.com/downloads enter your information and check for an updated driver.
Please let me know if you have Windows Vista on the new computer and you are putting the Installation Cd to install the printer on the computer.
Please check if Windows Vista written on the CD. If not no problem. Plug the usb cable to the computer and connect printer. Wait while you get the message that the device is ready to use.
Now try printing abd it will work fine.
If it is still not getting installed.....Go to Add/Remove programs and uninstall the drivers for the Printer "Deskjets and Officejet" or anything like that. Then try installing. The issue will be resolved.
First make sure the power supply (if it has one) is plugged in and receiving power.
Try a different USB cable - maybe the cable is bad, it happens. If not, try plugging into a different USB port on the same machine. If it still isn't recognized, try plugging it into a different machine.
If it isn't recognized on a different machine, then there's probably something wrong with the printer itself and it's time to contact HP support.