Question about SanDisk Sansa e250 MP3 Player

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Sansa c250 constantly freezing

Hi, i have been having problems with my sansa c250, for about a month now its been freezing frequently. Starting this morning though, its started freezing almost once every 2 minutes...... I've tried removing all the songs/picturesand browsed through the menu's and it still froze. It doesnt even start completely when i charge it. Does anyone know whats going on?

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  • mastermarth Sep 20, 2008

    Im a bit of a newbie, i have AVG free 8.0, how do i scan my unit with it?

  • mastermarth Sep 20, 2008

    now its freezing everytime i connect it to my USB!!!

  • mastermarth Sep 20, 2008

    Ok, i have removed all songs from my MP3 player, scanned it with virus scan, formatted it at least 3 times, ran virus scans on each song file INDIVIDUALLY before putting it on the player, and the thing is still freezing up. even when their were no songs on it it would freeze up. Sometimes it freezes up upon being connected. What the heck is going on?

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  • Master
  • 790 Answers

Hi

Try to scan with antivirus!!! maybe your unit is have a virus thats why your unit is freezing.

Thanks! Likha

Posted on Sep 20, 2008

  • 1 more comment 
  • carlos fernandez Jr.
    carlos fernandez Jr. Sep 20, 2008

    just go to my computer then select your removable device! then scan it! just right click at the mouse then you see the icon AVG. Then scan....







    Thanks!

  • carlos fernandez Jr.
    carlos fernandez Jr. Sep 20, 2008

    all you have to do is to scan your unit! if you found the virus erased them out! this is the best anti virus! click here Just download this software!





    Thanks!

    Likha

  • carlos fernandez Jr.
    carlos fernandez Jr. Sep 22, 2008

    thanks 4 d rating!

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2 Answers

Sansa c250 not starting


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 11, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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I have the same problems and did the same things you did until I update the Windows Media Player to 10. It works fine now.

Jul 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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Am not sure which of the 2 actions we did solved the problem...but we installed the CD that came with it (my daughter has a Sansa C260 and her CD was already installed in the computer and we thought I didn't have to install mine). But we resorted on installing mine too in case it would help with the problem, and then we re-loaded all the songs into my Sansa C250 at a slower pace, although I really don't know if the quicker pace did cause the problem. But now my Sansa C250 is now able to record any song correctly.

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Sansa c250 freezes while refreshing database


I got my c250 to turn off while frozen by holding the "menu" and "select" buttons down at the same time for a few seconds.

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Sansa


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

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1 Answer

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sandisk should be able to help you under warranty. call sandisk 1-866-726-3475 or 1-866-sandisk

Aug 14, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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