Okay it seems like you might to have to do a Restore. Okay press the Center and top Menu button at the same time together for 5 Seconds then let go. It will boot up properly if not please give us a call at 661-619-5928 or contact us by email at firstname.lastname@example.org
We look foward to your Business and also repairing your iPOD
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Have you already reset the iPod? (Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.)
If this failed I would suggest going to: http://fixyouripod.weebly.com/
and view the free video's about resolving this kind of issue. If after that the issue is still not resolved, Please do let me know. :)
Try holding the menu button and center button at the same time. this should reset the ipod completely. Its a force power up and power down similar to Zapping your PRAM on a computer. this should reset the configurations Hopefully that helps
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.