Question about Canon Office Equipment & Supplies

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Hi! I'm getting the following message on my computer screen: Error Number : 306 A communication error has occurred. Make sure that the printer is plugged in, powered-on, and properly connected to your computer. Then try printing again. But everything is plugged in properly. I just printed something, then one minute later when I went to print something else, it wouldn't let me! Please help!!

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Do the following:

Try a different usb cable.

Plug the cable into a different USB port.

Try disconnecting printer power cable for ten minutes.

Unplug computer power cord for ten minutes and restart.

Reinstall printer drivers.

If that all did not work, test the printer on a different computer, to find out if it is faulty or not.

Posted on Sep 19, 2008

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Hi!Can you help me resolving error code 092-315 for xerox7225?


Can you verify the error code? 092-315 does not appear in the error code site. See link below

How To Search for a Fault Code WC7220 / WC7225 Fault Code Page
To search on a fault code, enter one code at a time. The codes will be displayed on the Touch Screen.
Fault code format: A 3-digit number, followed by a 3-digit number. For example, 010-352.
Viewing Fault and Alert Messages on the Control Panel
When a fault or alert condition occurs, a message will be displayed on the Control Panel to inform you of the problem. Alert messages inform you about printer conditions, such as low supplies or open doors, that require your attention. Fault messages warn you about printer conditions that prevent the printer from printing or degrade printing performance. If more than one condition occurs, only one displays on the Control Panel.
To view a complete list of active fault and alert messages:
  1. Press the [Machine Status] button on the Control Panel.
  2. Select the [Active Messages] tab.
  3. Use the Down arrow and select [Faults], [Alerts], or [Faults & Alerts].
  4. To view details, select a fault or alert.
Viewing the Fault History on the Control Panel
When faults occur, they are logged in to a fault history file by date, time, and fault code. Use this list to identify trends and resolve problems.
To view the fault history:
  1. Press the [Machine Status] button on the Control Panel.
  2. Select the [Active Messages] tab.
  3. Select [Fault History]. The screen displays the number, date, time, and image count for each fault code.
The following table represents the system area as represented by the first 3-digits of the fault code:
Chain Description 303 Communications Error 305 Duplex Automatic Document Feeder (DADF) 310 Fusing 312, 313 Finisher 371 - 375 Paper Tray Feed 377 Sensor / Interlock Fault 391 Drum Cartridge / Waste Toner
http://www.support.xerox.com/support/workcentre-7220-7225/support/enus.html

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Error 306 can't get printer to work with my mac. It was working just fine until I changed the cartridges and now it gives me an error 306


Error 306 is a communication error and should have nothing to do with the cartridge. Check to make sure the printer is plugged in and restart your computer, and try again.

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When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
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    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

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      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

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      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

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    That error message usually means you have a communication error. Make sure that the printer is plugged in, powered-on, and properly connected to your computer. Then try printing again
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