Question about Dell 924 All-in-One InkJet Printer

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A file won't Delete

No matter how many times I press the file won't delete and continue with other jobs, help please :)

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You will have to manually clear your print queue. Here's how:

Start > Run > In the box type: services.msc

Scroll down the list and find LEXBCE server, Right-click on it and choose RESTART

Next, scroll down to PRINT SPOOLER, Right-click on it and choose RESTART

Your print queue will then clear out and the communication between your Dell (rebranded Lexmark) will be reestablished with your computer. Good luck!!!

Posted on Sep 25, 2008

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My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

Only prints first job - can't delete from que


Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


I hope this information has been helpful.

Dec 20, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

One green flash & 2orange flashes. when the lid is lifted, the carriage won't move to the middle.


First, turn off the printer.

Then, remove/delete all print jobs, if any (printer icon tray > show active printers > select jobs and press delete). If the jobs didnt get exclude and are keeping the status of "excluding/deleting", restart your windows.

After reboot, check if the jobs are gone. If so, turn on your printer and try to print again.

Jul 20, 2011 | Canon BubbleJet i560 InkJet Printer

1 Answer

I have a pending print job in my thermal printer and it won't print. I can't delete it from the que


Go to the Start run window and type Net Stop Spooler and press return and then do teh same and type Net Start Spooler after doing this try and redelete the job, if this fails do another Net Stop Spooler then navigate to C:\WINDOWS\System32\spool\PRINTERS and delete all the files in this folder then do a net start spooler all jobs should now be gone, Be aware that option 2 will delete all spooler jobs, so if this is a shared printer or server that these jobs will be lost

May 11, 2011 | Zebra LP 2844 Thermal Printer

1 Answer

Cannot delete a print job



Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here

http://support.microsoft.com/kb/946737

You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Oct 03, 2009 | HP Printers & Copiers

1 Answer

How to delete jobs from the disk in the memory of printer


To delete a private job please do the following on the printer's control panel.

1. Press MENU to enter MENUS. RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
7. Press to highlight DELETE.
8. Press to select DELETE.
9. Press or to select the first digit of the PIN.
10. Press to select the digit. The number changes to an asterisk.
11. Repeat steps 9 and 10 for the remaining three digits of the PIN.
12. Press when finished entering PIN.
13. Press to delete the job.

Let me know if this helps you. Good Luck!

Sep 29, 2009 | HP LaserJet 5550 Printer

1 Answer

My Deskjet 5400 in stuck in delete mode and I cannot circumvent this. How do I delete the document completly so I can continue to use the printer?


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed for each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Sep 24, 2009 | HP Printers & Copiers

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

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