Question about SanDisk Sansa e260 MP3 Player

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Screen turns white

The other day my sandisk sansa e260 just stoped playing. when i picked it up to look at it, it showed the SanDisk start up screen the one that shows the words "SanDisk" and the symbol. after a few seconds it just fades to white and flashes back to the start up screen it dose this utill the battery goes dead. if i charge it, it dose it the whole time untill i un plug it and the battery dies again! HELP!!!!

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  • dland007 Sep 24, 2008

    I have the same problem...startup screen then changes to white screen (actually sometimes does other colors too!).



    Let the battery run down, then back to the same thing after recharge. Have tried the reformat in debug mode, but that didn't help.



    Any ideas?

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Posted on Oct 13, 2008

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1 Answer

My sansa e260 goes black after showing sandisk start up screen and does the same when plugged into a pc. it starts to refresh database and then the screen goes black.


Hi there

When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
It might need to have updated firmware. To get the updated firmware please go www.sandisk.com.

Where you can get the latest firmware for your model.
*** Make sure when you update the firmware keep the device in MSC mode.

Here is the link for updating the firmware:

http://kb.sandisk.com/app/answers/detail/a_id/306
Kindly revert for further clarifications....

Feb 17, 2010 | SanDisk Sansa e260 MP3 Player

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Sandisk e260 froze after power up.


sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.

Mar 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

When i start up my SanDisk Sansa E260 it starts then resets


I had the same problem when I connected to the computer. So I used my friends Labtop definite 2.0 usb. Did you try to update your sansa click on link and download install run connect sansa when asked.
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

I hope this works

Feb 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

White screen on sansa e260


For the non-deletable files try: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=26888&query.id=215455#M26888
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=24445&query.id=215455#M24445
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=2824&query.id=215455#M2824

For the Display: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=25895&query.id=215591#M25895
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=16113&view=by_date_ascending&page=1

Hope this helps...

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sandisk sansa e200 mp3 player won't show good on the screen


with out telling the shop esacly how you broke it just say it wouldent work any moor it only a little white lie ? they will replace it on your warranty

Jan 16, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

White Screen.


unintall the device from the computer and try to reinstall it again..if that doesnt help you you will have to get a new new device from sandisk...

Jan 03, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk Sansa e260


u have to wait till the screen will be black. I had the same problem with my sansa. it can lasts 1 or 2 days. after screen is black and then do following: 2. change lock switch to orange position 3. Press and hold rec button (at left side) 4. while pressing the rec button, turn the player on 5. it will appear the boot menu. connect the USB cable and try to continue the firmware 6. if it doesn't work, do a firmware downgrade. download this file: http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe 7. execute the application while in boot mode good luck darek

Apr 03, 2007 | SanDisk Sansa e260 MP3 Player

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