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Acer X243w monitor as a TV Pic great but "not supported" box

So my TV broke and I though till I got another, I'd use the monitor as a TV. Trial and error got me to:

HDMI out of cable box to DVI-D in on monitor
monitor set to 1920X1080
Monitor is DDC/CI

SO the pic looks awesome, flawless, EXCEPT.. a gray box moving around saying "input not supported". So why does it look so good if not supported? Just to annoy me? Is there some way to get rid of the box? The pic is excellent.

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  • sgeltoob Sep 20, 2008

    Actually the box appears with all the resolutions that I have an option for,  12. Not sure on what it is displaying, but the pic is different with each resolution. The pic I though was perfect, but there is occasionally, some, or most of the time either small lines or blurriness in the bottom of the screen. I didn't even notice it until a water scene came up. So somthing must be slightly off...

  • Mike Dec 03, 2008

    I have the exact same issue. Except my HD cable box has DVI out. Picture looks great as you say, save for the few rows of pixelation along the bottom. I have the monitor hooked up to the box through DVI and my computer through VGA. I can switch from the computer to the box but not back. Once the dreaded "Input Not Supported" message starts floating around I lose control of the monitor completely. I can't access the menus or anything. How did you "set" the monitor to 1920x1080? Have you had any luck since you posted?

    I could live with the blurry row along the bottom but not the stupid box.



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My assumtion is that the monitor is not displaying in 1920x1080 but has defaulted to a resolution that it can handle so as to display something. Step down the resolutions on the monitor until the gray box disappears. If you're satisfied with the picture your watching then hopefully you will be happy when you find the resolution the monitor is actually displaying.
Good luck!

Posted on Sep 20, 2008

  • rich medrano
    rich medrano Sep 20, 2008

    I think the message may be pointing out the problem. It is very possible that the input to the monitor is not compatible. The monitor may run better on the lower resolutions but I realize yo won't get that crisp ppicture.



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