Question about Western Digital (WD1000VE) 100 GB Hard Drive

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External USB drive making clicking noise - Windows does not recognize it!

My external hard drive is making a clicking noise and isn't being detected by XP or Vista.
long story is - the HDD fell on the floor, after which it was still being detected by Windows (i even copied stuff to it after that).
However some folders were making my XP freeze up so i connected it to my Vista. Vista HDD repair tool came up so I ran the repair... since then the HDD makes a clicking noise and isn't being detected by Windows anymore.
any help will be sooooo appreciated!!!! my life is summerized in that thing :-(
hello,
i was using my wd 150 gb external harddrive at the school i work at, and the computer froze, and word was 'not responding' so i pulled it out before i closed a word document i was working on that was located on the harddrive. since then it has 1. not shown up in the 'my computer' section' and when i plug it into computuer, it says problem during installation, your harddrive may not be working properly...and then it makes this whirring and clicking sound. i really need to be able to get the information off of the harddrive is there any place (best buy geek squads?...) or person (???) you would reccomend bringing it to, to retrieve data???

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  • louloulouise Dec 11, 2008

    same here... the hard rive was dropped.. but it was working fine until a couple of days ago. now there is a whirring and clicking sound as if it is trying to make a connection inside. windows vista won't detect it.. and i really need the stuff on the hard drive :-(

  • Anonymous Dec 17, 2008

    Same exact problem. Please Please please someone help.

  • Anonymous Apr 16, 2009

    Same Here.....It Dropped From Less Than A Foot High And Now When I Connect And Launch It Just Makes A Noise And Is Not Recognized

  • Kendo17 Apr 18, 2009

    Yeah it dropped for me too, now all it does for me is make a brrrraaarrrtttt
    sound or a clicking sound and it freezes up my computer whenever i try to go into "My Computer" it stops responding my pc does but when i unplug it, it starts working again!


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The drive is damadged bad. youll have to go to a data recovery centre, but that can cost $700+ if you really want your data back.

Posted on Dec 25, 2009

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Can't get model #usb1tb external HD to power up. Can it be repaired?


A USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

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Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".


Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error. This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition. Now I have seen cases where Malware can break the link of a Hard Drive. So let's try a couple of steps. Let's go back in to "Disk Management" Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths" Now try selecting a new Drive Letter. This will restore the path if it has been broken. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

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A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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All USB devices, even those that have an external power supply, draw a portion of their power directly from the USB bus.


If you have too many devices connected to the same USB controller, problems such as a drive not being recognized can result.

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The Mac-operating system can read drives formatted under the FAT32 and NTFS file systems used by Windows, but Windows will not recognize HFS, the file system used by Mac OS.

If you connect an HFS-formatted external drive to a computer running Windows, the drive will spin up but Windows will not respond.

The drive will have to be used with a Mac, or reformatted using a disk-partitioning utility.


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Some external hard drives have the option of drawing all their power from the USB bus, or receiving supplemental power from a wall outlet.


If your drive will not operate using power from the USB bus only, connect the power supply. Many drives do not have this option; they will not operate unless they are connected to both a power outlet and a USB port.


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Click "OK" to start the operation.

Depending on the size of your hard drive and the speed of your computer, this operation can take a few hours to complete.

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If your drive is still not being recognized, but it is making audible noises when it is plugged in, the drive may be failing.


Nearly every hard drive manufacturer distributes a free utility to check the drives that they make for errors.

Visit the manufacturer's website to download this utility.


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1 Answer

Externel harddrive will not open on computer and keeps making a beeping noise


If your USB drive is not being recognized by your computer when you plug it in

try unplugging it, and also unplugging any other USB devices that are connected.


All USB devices, even those that have an external power supply, draw a portion of their power directly from the USB bus.


If you have too many devices connected to the same USB controller, problems such as a drive not being recognized can result.

Incompatible File System

The Mac-operating system can read drives formatted under the FAT32 and NTFS file systems used by Windows, but Windows will not recognize HFS, the file system used by Mac OS.

If you connect an HFS-formatted external drive to a computer running Windows, the drive will spin up but Windows will not respond.

The drive will have to be used with a Mac, or reformatted using a disk-partitioning utility.


Drive Disconnected from Power

Some external hard drives have the option of drawing all their power from the USB bus, or receiving supplemental power from a wall outlet.


If your drive will not operate using power from the USB bus only, connect the power supply. Many drives do not have this option; they will not operate unless they are connected to both a power outlet and a USB port.


Driver Update Required

Some older motherboards may require updated USB drivers to properly utilize a modern USB 2.0 device.


If you have exhausted all the basic troubleshooting steps above, visit the website of your motherboard's manufacturer and look for updated USB drivers.


Also, ensure that your Windows installation is fully up to date.

Corrupted Files

USB hard drives are susceptible to data corruption if either the power or USB cables are disconnected during a write operation.

Over time, this could lead to a situation in which Windows will be unable to write to the drive correctly.

To have Windows attempt to fix corrupted files, run Scandisk by right-clicking on the drive after double-clicking on "My Computer." Click Properties > Tools > Error Checking. Click the two check boxes to have Windows attempt to fix errors and bad sectors.


Click "OK" to start the operation.

Depending on the size of your hard drive and the speed of your computer, this operation can take a few hours to complete.

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If your drive is still not being recognized, but it is making audible noises when it is plugged in, the drive may be failing.


Nearly every hard drive manufacturer distributes a free utility to check the drives that they make for errors.

Visit the manufacturer's website to download this utility.


If the drive is failing, the utility will most likely be able to detect it.

Contact the manufacturer for a replacement if the drive is under warranty.



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I think it helps,
If you find any difficulty post a feed back we were happy to assist you

have a nice day.

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