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I have a Maxtor Basics external hard drive 500GB and it tells me it needs formatting but it s a plug n play drive

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  • gpralhadrao May 01, 2009


    I have Maxtor Basics 500 GB external hard disk & stored around 50 GB of data. I reinstalled on Windows Xp in my desktop. AFter that it is not showing any files on external Hard disk.



    Can any one help me to solve this problem? How to get my data back?

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  • 61 Answers

All hdd needs to be formated before use so please do format the hdd

Posted on Sep 19, 2008

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We unplugged our Maxtor basics 500GB to move it and when we plugged it in again it asked us to reformat it we can aford to lose the data but it doesn't seem to be taking a reasonable timt to...


that is correct..re formatting takes quite a bit of time for that size hard drive..on the other hand, there is a method to plugging and unplugging from the desktop, prior to removing the usb cables..

Oct 14, 2008 | PC Desktops

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I brought a Maxtor basics external desktop hard drive, 500gb for my laptop. my laptop is windows vista and i can't get the portable hard drive to work or install onto my laptop. what can i do?


A few basics.. are you sure you've hooked it up right? meaning usb cable plugged into both the laptop and the hard drive? Does that particular model hardrive require a power pack to operate? If so, is that plugged in and operational? Assuming that is all OK.. does your system recognise that new hardware has been added when you turn it ( the hard drive on) and it is plugged in? It should but if not.. you may have to use the control panel and choose the ADD NEW HARDWARE feature.. At some point during all this. your system shoud acknowledge that new hardware has been recognized and it should ask for a cd with drivers on it to be installed or it may already have drivers that are compatible with it and self load.. If you fail to get any kind of new hardware acknowledgement, you may have a bad USB cable, a bad USB port or your new hard drive is not operating correctly.. I'll check back periodiaclly to see if any of these suggestions got you going or if you need any more help.. Good luck

Sep 23, 2008 | PC Desktops

1 Answer

We have a maxtor basics external hard drive. We run vista and the new microsoft office 2007. The problem is that the laptop is not recognising the external. We open my computer and even though it is...


Hi!!!!

may there have problem in your cable of your external hard drive try to replaced it!!!
that was also my problem encounterd before so i'll try to replaced the cable!!
and then it detect and working!!!

try to email me ronaldsuboc@gmail.com

Sep 18, 2008 | PC Desktops

1 Answer

Maxtor basics 500gb PN-9NZ2A4-500 will not power up. cannot access data on the drive


Have you tested to connect your HD with another cable (power cable)?

Is it an internal drive or external drive?

The following link is useful to do some tests with DiscWizard.

http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid=4934&p_created=1192999723&p_sid=Csx_ENbj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDEsNDEmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD05TloyQTQtNTAw&p_li=&p_topview=1


Aug 20, 2008 | PC Desktops

1 Answer

My Maxtor HD used to work fine all the time, All of a sudden when I plug it in, it gives me the found new hardware, but when I try to use it I get a CODE !) Device couild not ctart error. Help. My whole...


Go to the MAXTOR web site and download their free diagnostic utility. Then, remove the hard drive from the external case and connect it to a spare connector internally inside your desktop. Run the diagnostic utility and it will tell you if the drive is still OK (it probably is). If so, you will only need to replace the interface card in your external drive.

Jul 17, 2008 | PC Desktops

1 Answer

I have just brought a Maxtor basic external hard drive, I have windows 2000, there is not any instructions with it my computer is telling me it needs formatting but when I try to do it, it says windows is...


double check this, but I believe those are not 2000 compatible..and you might want to leave amodel number for that Maxtor here for our review?

May 03, 2008 | PC Desktops

2 Answers

Maxtor basics external drive


Hi Nuisance101, I recall your running vista. Vista is a nightmare. If you cound only see the troubles we see on a daily basis here at FixYa you'ed understand. It's a common problem with Vista not seeing USB devices, externial devices. It does & then the next second it doesn't. Same for all external devices. I'm am 100% sure the trouble is not your system or your devices. It's Vista. I have gone over dozens of post from vista users. One would think MS has been on vacation since the release of vista. You can look at vista's web site for help for a possible fix, at this link. (I have no faith). MS blames driver software. Your Maxtor drive is external. Henve no driver software.
So it falls into that vista area of one time vista see's the drive & the next it does not.
Either way I though Maxtor addressed vista issues. I prefer Seagate drives myself. Personally know lots of people who's Maxtor's drives have just gone down for no reason. Seagate bought Maxtor.

http://windowshelp.microsoft.com/Windows/en-US/hardware.mspx

Most of the post from vista users, claim users should check vista's updates often. Since Max Blaster did its job, I'm inclined to blame vista.

I wish I could give you a better fix or suggestion but I'm up against vista. That's why I run WinXP Pro. I do not have these problems.

Best wishes Nuisance101!
Mike

Mar 30, 2008 | PC Desktops

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