Question about Epson Stylus Photo R1800 InkJet Printer

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.Torn paper jammed in the printer. I cannot see the torn bits.

I tried to print on a piece of ordinary A3 paper, which I loaded,,,folded on the right as loaded into the printer , The paper was therefore A4 size, but double thickness. It did not print,, but jammed. I managed to pull out , gently, most of the paper but it tore, and two separate pieces about 14 X 8cm and 12 x 8 are stuck in there somewhere.

Printer will not print, Pressing the" PaperJam" button (Top oner of the four) causes an alarmiing loud grating noise, so I turned the printer off.

Are you able to help. please?

Many thanks,
David Birch.

Posted by on

  • davidbirch5 Sep 19, 2008

    Yes, very many thanks for the remedy. It worked like a charm, as we say in the UK.

    Not yet printed an A3 photograph, but my test prints of two letters on A4 paper are absolutely fine.

    Most impressive service, and quick, too. I presume you are in US somewhere?



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HI-

Check on the very left hand side of the printer if you can see specks of paper inside, you can open up the printer cover to be able to see or locate where the specks of paper if there is any. make sure as well that the tray for the cd is properly push in or not open, chances if all fails is your paper sensor is damaged, call epson for replacement if under warranty. If not have it serviced.

Hope this helps

Posted on Sep 19, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Sep 22, 2008

    HI-
    Sorry took awhile replying, there are some loading techniques for A3 papers on this unit(printer). esp if you are usng the thick ones. Happy to hear it worked out great. I'm here in the philippines actually. Thanks for using Fixya!


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I have a hpj6480 printer. It says paper jam. I've done everything, turned off removed every piece to clean out, pushed every imaginable button...still paper jam it reads....


Below are the causes of paper jam
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Try steps provided in below link and check if paper jam is resolved.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01312792

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Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
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  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
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Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
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1 Answer

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It is possible that even though there are no full sheets of paper jamming the printer that some torn bits have been left behind. You need to make sure that cleaning is complete.

Visit this site for full details:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=422000&key=null


Preventing paper jams The following recommendations can help prevent recurring paper jams in your HP product.
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Cause The following factors can cause paper jams:
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  • An obstruction is blocking the paper path.
  • Torn pieces of paper from a previous jam are stuck in the product.
  • The tray is too full.
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