Question about Tec Patio II Grill

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Both burners seem to explode at different times

I have had one, for a while, of my burners make this boom sound extinguishing the infrared burner during cooking but still glows at the bottom making a hissing noise. Now the other burner is doing the same thing. It scares the heck out of you if you are standing in front of the grill cooking. You can turn the grill off & relight the pilot light and start the burners back up after it cools down. It only takes a few minutes to blow up again. Both burners are doing it now and I have the cooking dial below the halfway mark with this occurs. What do I need to do to fix this problem & apparently huge safety concern?

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  • Anonymous Nov 25, 2008

    I have the same problem and my burners have been replaced within the three years.

  • meridethc Jan 26, 2009

    We have the same problem

  • Anonymous Feb 15, 2009

    I have had the same problem with 1 burner. I just took the grill head completely apart and see that the ceramic is cracked. I have had the grill for 4 years and very dissapointed in how sensitive it is, the high maintenance and outrages replacement part prices. I will never buy another TEC product

  • reeems Apr 11, 2009

    I have the same problem. What makes the burners crack so quickly? Can I replace them myself? If so, where can I get instructions and parts?

  • dsisolak Apr 20, 2009

    Same thing happens to me all the time. I will never buy another Tec product.

  • Jaseon May 15, 2009

    I have same problem! Started when I first got it - had part replaced and now three years later its back. Grill was expensive so I hate to give up on it, but overall not very satisfied - I've found unless you want to cook at super high temps, not a very versatile grill. Looks like I could buy a new grill for about the price of the replacement part!

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I had the same problem. I disassembled the grill and found that both burner box assemblies were shot. With these being worn out too much air was being mixed in the assembly.

You'll need two burner box assemblies...not cheap! You'll also need new gaskets

Posted on Jun 22, 2009

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Sounds to me like the burner casing is deteriorating. The burner can be removed as one piece and then further disassemble into 2 pieces (if you have a 2 burner TEC that is) I believe the problem is in an area where the 2 burners meet each other, the side walls are probably rusting away and have some holes in them, this area can only be seen when the burner is taken apart. The only solution is replacing the burner.

Posted on Sep 24, 2008

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