Question about Aroma ARC-838TC 20-Cup Rice Cooker

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Steam Vent Mess

I have been using my cooker for a couple of years without problems. I gave it a thorough cleaning recently. I just used it for the first time after, and the steam vent let out much more than just steam. My lid is covered with sticky liquid that spit out, and there is no liquid in my condensation collector.

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  • dwspencer Jan 23, 2009

    I had the same problem. I fixed it by throwing the cooker in the trash. I now cook my rice on my stove top. So much for the Aroma product.

  • sterat Feb 07, 2009

    Have tried soaking /rinsing rice prior to cooking to reduce starch, but no use!  It makes a huge mess on the counter!

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I had the same problem. I threw my aroma 838 TC in the trash. Now I don't have the problem.

Posted on Jan 23, 2009

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Where can I find the instructions Manual?


To insure long life and satisfactory performance from your Nordic Ware Rice Cooker, follow these simple guidelines (microwave use only).

1. Before using your Rice Cooker wash it thoroughly by hand in warm soapy water or in the dishwasher (top rack only).
2.Foods with strong colors (particularly red sauces, tomatoes) may stain your cookware.Staining that may occur will not affect the use of the cookware.
(Cooking times may vary due to variations in microwave ovens.Adjust cooking times for best results in your oven.)

To Cook Rice:
1. Remove basket.
2. Pour 1 cup of uncooked rice into the bottom of the basket, rinse rice thoroughly with cold water.
3. Transfer the rinsed rice from the basket to the bottom of the cooker.
4. Add 1 1/2 cups of water and 1 tsp salt (salt is optional).
5. Secure lid and lock clamps. Open vent holes.
6. Microwave on medium setting (50%) for 10 - 12 minutes (white rice) or 18-20 (brown rice).
7. Remove from microwave, close vent holes and let stand with the lid fastened for 4-5 minutes (the steam continues to cook the rice.)
8. Remove rice from the cooker and fluff with a fork.
Yields: 3 cups of cooked rice or 4 to 6 servings.

Cooking Potatoes and Vegetables:
1. Insert Basket.
2.Pour one cup of water plus 1/4 tsp. salt into the bottom of the cooker.
3. Peel vegetables (if desired), cut into evenly sized pieces and place inside basket.
4. Secure lid and lock clamps. Close vent holes.
5. Microwave on high for 3-4 minutes.
6. Remove from microwave and let stand with lid fastened for 3-4 minutes (the steam continues to cook the vegetables.)

Cooking Pasta:
1. Remove basket and lid (lid not used initially for preparing pasta inside the microwave).
2. Pour 2 cups (5 oz.) of uncooked noodles into the bottom of the cooker.
3. Add 2 1/2 cups water.
4. Microwave on high setting 10 minutes, stirring after 5 minutes.
5. Remove from microwave, stir noodles, secure lid and lock clamps. Close vent holes. Let stand for 3-4 minutes.

HELPFUL HINTS TO ENHANCE THE FLAVOR OF ANY MICROWAVE DISH:
1. Use chicken broth instead of water for added flavor.
2. Add a little butter or oil to contents.

Jul 30, 2014 | Nordic Ware Rice Cookers & Steamers

1 Answer

The vent hole on the cover of Zojirushi NS-MYC 18 rice cooker is mood, please tell me how to clean it.


Hi there.

The steam vent can be removed by turning it counterclockwise.
For the factory recommended cleaning procedure, you can download owner's manual at http://www.zojirushi.com

Regards.

Jul 02, 2011 | Zojirushi NS-MYC18 Neuro Fuzzy 10-Cup Rice...

2 Answers

Lost measuring cup


Hi,

Here is a tip that I wrote that will help you with using your rice cooker to steam your veggies...

How to Steam Vegetables in your Rice Cooker

heatman101


Jan 05, 2011 | Zojirushi NHS-10 6-Cup Rice Cooker

1 Answer

The rice dries out in the "keep warm" mode


You have a strange problem. I use my rice cooker often and the only thing that I can think of that may be casing your problem is if the steam vent is clogged. A clogged vent would cause the steam to condense and run to the bottom.

With the machine empty of food, you could try pouring hot water through the vent to see if this clears any clogs. If it does not, it could be other problems that I can tell you will cost more money to fix than to replace with a new Rice cooker.

Good Luck.

Apr 25, 2010 | Zojirushi NH-VBC18 10-Cup Rice Cooker

1 Answer

Water spewing from steam vent whenever I cook rice and I have measured accurately. It is a mess!


I found a solution to the spewing around the lid and through the vent.

The other day I placed the steamer tray in the top and then the lid.

The steamer "broke up" the bubbles -- no spewing out of the pot or mess -- I mostly happened with brown rice -- but the last 2 times -- not mess!!!!! Hope this helps someone else.

Apr 07, 2010 | Krups FDH212 10-Cup Rice Cooker

1 Answer

Does steam tray/lid go on top or bottom of rice cooker?


The steam tray as you call it goes on the inside bottom of the cooker. It's purpose is to keep the cooking rice separated from the heating element during the steaming process. The basic measurement is 2 parts water to 1 part rice. Add a quarter cup more water for brown rice. The automatic shut-off won't turn off until the water is gone. It's magic! Cleaning; soak the cook pot and perforated plate to remove rice goo DO NOT USE STEEL WOOL PADS or abrasive cleanser. I use a nylon dish cleaning brush to remove the stuck on brown material.

Mar 14, 2010 | Panasonic SR-W06NA 3-Cup Rice Cooker

1 Answer

How to clean Zojirushi NS-MYC 18 rice cooker


I just took my lid apart on my rice cooker. My suggestion for dealing with the dirty stainless steel cover under the vent hole is to not look at it! The lid is not designed to come apart. I had to pry the top cover off of the lid. Once again just don't look in the vent hole and everything will be fine. (sorry about the bold letters my bold got stuck.) Have fun with the yuck in the vent hole.

Nov 01, 2009 | Zojirushi NS-MYC18 Neuro Fuzzy 10-Cup Rice...

1 Answer

Need a steam vent for an Aroma ARC-838TC 8-Cup Rice Cooker


I just called their customer service (used the number on their website) for the same problem, and they are sending a replacement out in a week!! Awesome customer service!!

Jul 23, 2009 | Aroma ARC-838TC 20-Cup Rice Cooker

2 Answers

Manual


Here are the instructions that came with the cooker:

Cooking times may vary due to variations in microwave ovens. Adjust cooking times for best results in your oven.
To Cook Rice:
1. Remove basket.
2. Pour 1 cup of uncooked rice into the bottom of the basket, rinse rice thoroughly with cold water.
3. Transfer the rinsed rice from the basket to the bottom of the cooker.
4. Add 1 1/2 cups of water and 1 tsp salt (salt is optional).
5. Secure lid and lock clamps. Open vent holes.
6. Microwave on medium setting (50%) for 10 - 12 minutes (white rice) or 18-20 (brown rice).
7. Remove from microwave, close vent holes and let stand with the lid fastened for 4-5 minutes (the steam continues to cook the rice.)
8. Remove rice from the cooker and fluff with a fork.
Yields: 3 cups of cooked rice or 4 to 6 servings.
Cooking Potatoes and Vegetables:
1. Insert Basket.
2. Pour one cup of water plus 1/4 tsp. salt into the bottom of the cooker.
3. Peel vegetables (if desired), cut into evenly sized pieces and place inside basket.
4. Secure lid and lock clamps. Close vent holes.
5. Microwave on high for 3-4 minutes.
6. Remove from microwave and let stand with lid fastened for 3-4 minutes (the steam continues to cook the vegetables.)
Cooking Pasta:
1. Remove basket and lid (lid not used initially for preparing pasta inside the microwave).
2. Pour 2 cups (5 oz.) of uncooked noodles into the bottom of the cooker.
3. Add 2 1/2 cups water.
4. Microwave on high setting 10 minutes, stirring after 5 minutes.
5. Remove from microwave, stir noodles, secure lid and lock clamps. Close vent holes. Let stand for 3-4 minutes.

Sep 01, 2008 | Nordic Ware 64000 8-Cup Rice Cooker

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