Question about Xerox Phaser 8560MFP Laser Printer

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We are having a error code 09.038.46:13190 --> does anybody know what it is? We called the support, but they didn#t know and we need the printer urgently and can hardly wait for them to pass by. Thanks

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  • anothername Sep 20, 2008

    Perfekt help! We took out the black ink and found some cracks and deformations on it. After replacing it the printer worked as usual :-)

    Guru, thank you for the help


  • home609
    home609 Feb 16, 2012

    It takes a while but with an allen it works.

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  • Master
  • 2,072 Answers

The black ink sticks are not advancing down into the ink loader properly; Either one is cracked or twisted.
If you have to remove one, use a screw, like a dry wall screw and twist it into the block and back it out.

Posted on Sep 20, 2008

  • Rick Kasper Sep 20, 2008

    You are welcome. Glad to be able to help.

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Posted on Jan 02, 2017

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http://slayo.com/ricoh-cl4000dn-error-code-sc542.html


Ricoh CL4000DN Error Code SC542
Turns out error SC542 indicates a fuser temperature problem. Once the error is detected, the printer is toast until you manually clear the error from the keypad. Even though the printer is physically fine, it won’t come ready until the prior error condition is cleared.
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The Fix In order to clear error SC542, you must perform procedure 5810.
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  • Use up and down arror to locate SP5
  • Press Enter
  • Use up and down arrow keys to select 810
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The error code is now cleared.

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