When ever I turn on printer it says remove and check color cartridge I replaced color cartridge message still comes up sometimes after turnining it off and on or unpluging it it will work now I replaced the black cartridge and when I turn it on it sometimes says check black cartridge or somtimes says check color cartridge.
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Print cartridge is a knock off. Cartridges have printed circuits in them that the printer can recognize as being the original replacement. This is to keep people from using other products in their printer, which I think is foul, since you paid for the printer and it technically belongs to you. Sometime HP will make cartridges with faulty circuits that the printer will not recognize.. If that is the case call them and demand a new ink cartridge.
hey, sometimes there are faulty cartridges. i use to got some brand new and original from the shop and not working.. so try it with some old cartridge if you have.. you can also try to remove the cartridge and clean/wipe the contacts on the cartridge side and on the printer side (turn of the printer for safety)
Turn on the printer and check the LCD screen for messages. If your printer isn't recognizing what you know to be a new cartridge, the "Low Ink" warning will still be on the screen. Press the green "OK" button for now--if you want the message to reset later, just open and close the lid.
Try printing a test page. Sometimes the ink cartridge simply has a faulty chip and the printer cannot recognize the ink levels.
Open the lid via the handle under the copying tray and remove the ink cartridge in question. Check the bottom for the plastic tab. This tab must be removed or the printer cannot recognize the cartridge. Sometimes when the tab is pulled off, a small strip remains, and this can interfere with printing. Hold it in good lighting and use your fingernails or a knife to gently pry off any remaining bits of the plastic tab. Replace the cartridge, close the lid, and print a test page.
Call the store or website customer service where you bought the ink if the above steps do not work Tell them what you tried, the exact error message your printer is giving you, and when you bought the ink. If it's within 30 days of purchase, they probably have a return or exchange program.
is ur cart a new installed or refilled?? howevr, dis often comes associated with d aforesaid..ignore n continue..u may also type in Run->msconfig..and remove all hp related startup programs esp hp monitor from startup tab..hope it'll work..else try to install a new n branded hp cart
It means that the printer has detected a problem with the color cartridge. If it holds multicolors one could be empty & the cartridge must be replaced in order for it to work. Best advice would be to try a new cartridge and see if the error message goes away. Hope this helps.
Hi there Error 50c There is lots this happens with the dell printers
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on. The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed. If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new color cartridge. If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges. 8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
You may have to buy a new cartrige. Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.
This is a known issue on this machine. What I do is open the printer as if replacing the cartridge and allow the cartridge holder to move to the exchange position. Then I unplug the power cable from the back and close the printer again. Keeping your finger on the power button, plug in the power cable again. Keep the button pressed for about 10 seconds, allowing the error flag to reset. Switch on again and wait for the initialise to finsh. It sometimes takes another 5 minutes for the message to disappear but it should go eventually.
This is not a joke! I've owned 3 premier HP ink-jet printers and each one broke under extremely suspicious circumstances. They provide a very limited amount of use time, and their cartridges are severely OVERPRICED!
I believe that anyone reading this should look at their HP, and replace it with a "Brother", "Lexmark", "Kodak", or other reputable company that provides a "DURIBLE" product.
HP is a huge brand name, and they have established themselves for their ease of use. But a printer is not a pair of shoes that should be changed every year or 2. They are poorly constructed, and they get back every penny you save on them by overcharging on the ink.
HP should PAY for betraying their costumers trust, and simply "Lose" their customers! Kodak is better anyways! HP is a second rate product with first rate "BRAND RECOGNITION".